Account Administrators

1. In the email from Armor, click the link.

   • You will be redirected to enter your account security information, including payment information.

     • If you already coordinated your payment process with Armor, then you will not see the payment screen.
       
       
       

1. Note your Armor username.

   • The Username will be pre-populated with the email address of the Primary Contact for the account.

2. In Password and Confirm Password, create and enter an account password.

   • Your password must be at least 12 characters in length.

   • Your password must contain an upper-case character, a lower-case character, a number, and a special character.

   • Your password cannot contain personal information, such as your name, email address, birthday, etc. For example, if your name is John Smith, then you cannot use joh or smi in your password.

   • You can only change your password once every 24 hours.

   • Passwords expire after 60 days.

   • After 6 failed login attempts, you will be locked out of your account for an hour. To resolve this, you must contact your account administrator or contact Armor Support.

   • After 15 minutes of no activity, you will be logged out of the Armor Management Portal (AMP).

3. Complete the Challenge Phrase and Challenge Response.

   • If you call Armor for technical support, you will be asked the Challenge Phrase, and you must correctly answer the Challenge Response.

   • Do not use inappropriate language or suggestive material.

   • The answer must be at least five characters long.

4. In Phone Number, select your country code / flag, and then enter your phone number.

   • This phone number will be used for multi-factor authentication (MFA). Every time you log into the Armor Management Portal (AMP), you will receive a phone call in order to complete the login process.

   • You can enter a phone number with spaces and special characters, such as (555) 555-555.

   • (Optional) If your phone number contains an extension, enter the number in Extension. You cannot include spaces or special characters in this field.

5. Click Validate to validate the phone number entered.

   • You will receive a phone call; answer the phone, and then follow the instructions.

   • (Optional) After you complete the signup process, you can configure your account to use the Microsoft Authenticator application for MFA. To learn how to use this application, see Configure multi-factor authentication for your account.

6. Click Continue.

1. In Currency, select your currency.

2. (Optional) If your business is tax exempt, select I'm tax exempt.

   • In Tax Exempt ID, enter a valid tax exempt ID.

3. For Payment Method, mark the desired payment (credit card or bank account).

Option 1: Credit card

1. In Card Number, enter the credit card number.

2. In Expiration Date, select the appropriate month and year.

3. In CVV, enter the verification number for the credit card

4. In Country, select the corresponding country.

5. Click Submit.

   • You will be redirected to Armor Management Portal (AMP) login screen.

Option 2: ACH Bank Debit

1. In ABA / Routing Number, enter the corresponding banking number.

2. In Bank Account Number, enter the account number.

3. Select the appropriate Account Type.

4. In Bank Name, enter the name of the banking institution.

5. In Account Holder Name, enter the name of the account holder.

6. Click Submit.

   • You will be redirected to Armor Management Portal (AMP) login screen.
     
     
     

1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.

2. Click Virtual Machines.

3. Hover over the plus ( + ) icon, and then click the Virtual Machine icon.

   • If you do not have any virtual machines listed, then click Deploy New, and then select Virtual Machine.

4. Locate and select the desired operating system and operating system version.

5. On the right side, use the Region drop-down menu to select the data center to host your virtual machine.

6. Select the desired virtual machine based on your CPU and memory needs (GB).

   • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show All Options to see every virtual machine offering.

   • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.

7. In Name, enter a descriptive name for your virtual machine.

8. In Workload, select New Workload.

9. In New Workload Name, enter a descriptive name.

10. In New Tier Name, enter a descriptive name.

11. In Location, select and verify the data center to host your virtual machine.

12. Under Access Credentials, note your username to access the virtual machine.

13. In Password, enter a secure password to use to access the virtual machine.

    • Your password must contain:

      • An upper-case letter

      • A lower-case letter

      • A number

      • A special character: ! @ # $ % ^ * ( ) { } [ ]

    • You can also click Generate Password to allow Armor to create a password.

14. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.

15. On the right-side menu, review the pricing information, and then click Purchase.

    • When you order a virtual machine, you are also ordering Intelligence Security Model (ISM) for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:

16. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.
    
    

1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.

2. Click SSL VPN.

3. Click Members.

4. Click the plus ( + ) icon.

5. In the field, enter and select the name of the user, or their email address.

6. Mark the desired data center or data centers that the user can connect to.

7. Click Submit.

   • The newly added user will appear in the table; the table is organized in alphabetical order, based on the first name of the user.

8. Click Client.

9. Click Download SSL VPN client.

   • AMP will automatically detect your operating system; however, you can click Download for another platform to view other operating system options.

   • When you open the client, follow the on-screen installation instructions.

   • For Windows users, the client will download as a .zip file.

     • Extract the installation files to your local hard drive.

     • Launch the installer.exe file to begin the installation.

     For Mac OS users, the client will download as a .tgzfile.

     • Extract the installation files to your local hard drive.

     • Access the mac_phat_client folder, and then run the naclient.pkg installer.

     • When you run the installer, you will see an error regarding the certificate. Click Continue. (In a future release, Armor will resolve the issue.)

     • To launch the SSL VPN client, in your Applications folder, search for naclient.

     • If you run Mac OS 10.11 or higher, then please review Install SSL VPN Client.

10. After installation, open the client.

    • In the drop-down menu, default will be listed.
      
      
      
      

11. Click Settings.

    • To add a new connection, you must enter a Connection Alias, Hostname/IP Address, and Port, which you can find in AMP.
      
      
      
      

12. Return to AMP, specifically to the Client section of the SSL VPNscreen.

13. Use the Client Configuration table to locate the data center and corresponding information to add to the client.
    
    
    
    

14. Under Client Configuration, copy the Location information, and then paste that information into Connection Alias.

15. Under Client Configuration, copy the HOST/FQDN information, and then paste that information into Hostname/IP Address.

16. Under Client Configuration, copy the Port information, and then paste that information into Port.

17. Click Add.

18. Click OK.

19. In the drop-down menu, select the newly created connection.

20. Log into the client.

    • Your SSL VPN login credentials are the same credentials you use to access the Armor Management Portal (AMP).