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Overview

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Virtual Machines

Windows

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• Windows

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• 2008 R2 Datacenter
• 2008 R2 Standard
• 2008 R2 Web
• 2012 Datacenter
• 2012 R2 Standard
• 2012 Standard
• 2016 Standard (Desktop Experience)

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• 2

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• 4

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• 8

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• 12

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• 16

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• 2
• 4
• 6
• 8
• 12
• 16

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• 4
• 8
• 12
• 16
• 24
• 32
• 64

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• 8
• 16
• 24
• 32
• 48
• 64

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• 12
• 24
• 36
• 48
• 72
• 96

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• 16
• 32
• 48
• 64
• 96

Linux

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• CentOS

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• RHEL

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• Ubuntu

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• 6
• 7

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• 6
• 7

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• 16.04
• 18.04

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• 1

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• 2

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• 4

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• 8

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• 12

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• 16

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• 2
• 4
• 6
• 8

...

• 2
• 4
• 6
• 8
• 12
• 16

...

• 4
• 8
• 12
• 16
• 24
• 32
• 64

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• 8
• 16
• 24
• 32
• 48
• 64

...

• 12
• 24
• 36
• 48
• 72
• 96

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• 16
• 32
• 48
• 64
• 96

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In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 

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• CentOS 6
• CentOS 7
• Red Hat 6
• Red Hat 7
• Ubuntu 16.04
• Ubuntu 18.04
• Windows Server 2008 R2
• Windows Server 2012 R2
• Windows Server 2012
• Windows Server 2016

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You can

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use

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• You can also click Generate Password for AMP to generate a password.

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Note
After you create a virtual machine, Armor recommends that you: Create a firewall rule By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules. Download the SSL/VPN client. To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.

Security & Compliance

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Step 1: Review product information 

Armor, along with Global Sign, offers the following add-on product options to establish a secured, encrypted connection between your server and your user's browser:

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This certificate offers:

• HTTPS in the address bar for a single domain
• A padlock in the address bar

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This certificate offers:

• HTTPS in the address bar for unlimited subdomains
• A padlock in the address bar

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This certificate offers:

• HTTPS in the address bar for an additional subdomain
• A padlock in the address bar

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This certificate offers:

• HTTPS in the address bar for an additional domain
• A padlock in the address bar
• A green address bar
• The company's name in the address bar

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This certificate offers:

• HTTPS in the address bar for a single domain or IP address
• A padlock in the address bar

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This certificate offers:

• HTTPS in the address bar for an additional domain or IP address:
• A padlock in the address bar

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This certificate offers:

• HTTPS in the address bar for unlimited subdomains
• A padlock in the address bar

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This certificate offers:

• HTTPS in the address bar for a single domain
• A padlock in the address bar
• A green address bar
• The company's name in the address bar

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This certificate offers your domains, subdomains, or IP addresses with:

• HTTPS in the address bar for an additional domain
• A padlock in the address bar
• A green address bar
• The company's name in the address bar

Step 2: Order an SSL Certificate 

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the

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Armor

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Marketplace

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• Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requirements, such as the domain to add the certificate.

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Step 1: Review product information  

Use the Vulnerability Scanning for Compliance add-on product to meet compliance requirements and review potential issues discovered by the scans. 

You can order the following add-on products:

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Step 2: Order Vulnerability Scanning

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Coalfire Vulnerability Scanning.
3. Locate the desired add-on product, and then select Choose This. 
4. Click Purchase. 
5. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 
   • When the product has been fully provisioned, you can view the Vulnerability Scanning screen in AMP for detailed information. To learn more, see Vulnerability Scanning. 

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Use the Persistent Data Encryption add-on product to add and manage file encryption and access control for data at rest. 

To fully use the Persistent Data Encryption add-on product, you must order the manager (Persistent Data Encryption Manager) and the agent (Persistent Data Encryption Agent).

Review the following options for the manager: 

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This virtual DSM permits 10 agents or less.

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This virtual DSM permits 25 agents or less.

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This virtual DSM permits 10,000 agents or less.

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Review the following options for the agent: 

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Agent type

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Persistent Encryption Expert Agent

Step 2: Order Persistent Data Encryption Manager

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Persistent Data Encryption Manager.
3. Locate and select the desired add-on product option.
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Step 3: Order Persistent Data Encryption Agent

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to begin the purchase and configuration process for available add-on products.

Some add-on products in the Armor Marketplace may require additional support from Armor before you can use the add-on products.

When you select an add-on product, a ticket will be automatically created and sent to Armor Support

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Use the Advanced WAF add-on product for protection against many types of malicious application layer attacks with the following add-on product options: 

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Step 2: Order Advanced WAF

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Advanced WAF.
3. Select the desired add-on product option. 
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Business Continuity

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Step 1: Review product information 

Armor, along with Panopta, offers the following add-on product options to expand application visibility with additional monitors:

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Step 2: Order a resource monitor

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Resource Monitor.
3. Locate the desired add-on product option, and then click Choose This.
4. Click Purchase.
5. (Optional) A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

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Use the Backup and Recovery add-on product to backup your data on your secure cloud server. 

To fully use the Backup and Recovery add-on product, you must order the server (Backup and Recovery Server) and the agent (Backup and Recovery Agent).

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1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Backup & Recovery Server.
3. Select the desired add-on product. 
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

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to begin the configuration process. Additionally, the billing process will begin.

After a successful order, you can view your products in the Purchased Products section under Marketplace.

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View Purchased Products

1. In the Armor Management Portal (AMP), in the left-side navigation,

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1. click Marketplace.

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Use the Continuous Server Replication (Disaster Recovery) add-on product to meet compliance requirements and to keep your applications running during an environment outage. 

To learn how to order this add-on product and to request a live recovery or test failover, see:

• Continuous Server Replication (Disaster Recovery) for native users
  
  • The term native users refers to customers who have only used the Gen 4 (amp.armor.com) platform.
• Continuous Server Replication (Disaster Recovery) for upgraded users
  • The term upgraded users refers to customers who previously used the Gen 3 (my.armor.com) platform, but have upgraded to the Gen 4 (amp.armor.com) platform.

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If you use the Dallas (DFW01) or Phoenix (PHX01) data center, then you can use the Advanced Backup add-on product from Rubrik. To learn more, see Advanced Backup.

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Use the Load Balancer add-on product to distribute workloads to multiple web front-end servers to expand capacity for an application with the following add-on product options: 

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Step 2: Order load balancer

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Load Balancer. 
3. Locate and select the desired add-on option. 
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Software

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Use the Microsoft SQL Server add-on product to store and retrieve data with the following add-on product options: 

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SQL Server Express 2014

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1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select SQL Server.
3. Locate the desired add-on product, and then click Choose This. 
4. Click Purchase. 
5. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

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1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Windows Remote Desktop Services License.
3. Locate the desired add-on product option, and then select Choose This.  
4. Click Purchase.
5. (Optional) A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

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This section describes the add-on products that are only available to Armor Anywhere users. 

Order a Marketplace add-on product

Anywhere Agent

Based on your operating system, select the appropriate document to learn how to install the Anywhere agent: 

• Windows 2008
• Windows 2012 and 2016
• Linux

Dynamic Threat Blocking

At a high-level, you can use Dynamic Threat Blocking to:

• Perform an IP lookup to research the safety of an IP address.
• Create a rule to allow (whitelist) or block (blacklist) an IP address.
  • Although you can use this screen to research, create, and organize rules, you are responsible for implementing the actual rules in your environment.
• Review users who have performed an IP lookup in your account.

To learn more, see Dynamic Threat Blocking (Armor Anywhere).

Log Management services

To enhance the default Log and Data Management services, you can:

• Upgrade the log retention rate for these default log types from 30 days to 13 months.
  • To learn more, see Review log retention plans.

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This section describes the add-on products that are available to Armor Complete and Armor Anywhere users. 

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Order a Marketplace add-on product

Step 1: Review product information

In addition to the Basic support that is included with every AMP account, Armor offers the Advanced and Enterprise support tiers.

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Basic

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Advanced

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Enterprise

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Basic

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VM Configuration and Deployment

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Ticketing/Incidents

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Round-the-Clock Coverage 

24/7/365

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*Infrastructure Management pertains to Armor Complete solutions only

Step 2: Order Additional Support

2. Click Purchased Products.

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Cancel a Product Subscription

1. In the Armor Management Portal (AMP), in the left-side navigation,

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1. click Marketplace.

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2. Click Purchased Products.

3. Locate

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• Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requirements, such as the domain to add the certificate.

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You can use this product to receive additional assistance during the onboarding process.

Step 1: Review product information

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This product offers guided onboarding services with training.

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This product offers enterprise onboarding services with a dedicated enterprise onboarding representative and project support.

With this product, you will receive a response from support within 24 hours, as well as 2 hours of remote product training.

For additional information, please contact your Account Manager.

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This product offers managed onboarding services with a dedicated advanced onboarding representative and project support.

With this product, you will receive a response from support with 2 hours, as well as 5 hours of remote product training.

For additional information, please contact your Account Manager.

Step 2: Order Onboarding Support

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Armor Onboarding.
3. Locate the desired add-on product option, and then select Choose This.
4. Mark Terms & Conditions.
5. Click Purchase.
6. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. 
   
   • Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requirements, such as the domain to add the certificate.

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1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Click Purchased Products.

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• Get Product Lists
• Get Product List
• Get Products

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Application Performance Monitoring (APM)

Step 1: Review product information 

Armor, along with New Relic, offer real-time application and server monitoring with the Advanced Application Monitoring (New Relic Pro) add-on product. 

Although you will order Application Performance Monitoring from the Armor Management Portal (AMP), you will configure and use the product within the New Relic portal. 

Step 2: Order Application Performance Monitoring

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1. and hover over the desired product.

2. Click the vertical ellipses.

3. Click Cancel.

4. Click Cancel Subscription.

Topics Discussed