In the Armor Management Portal (AMP), roles are similar to job titles that you must create and assign to your users. When you create a new role, you can populate that role with specific permissions. These permissions determine the type of access a user has in AMP.
For example, you can create an Accounting role, and then you can add specific permissions to only give the user access to accounting-related features in AMP, such as the permission to view invoices.
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When you create a new user, you must assign that user a role. There are two ways to assign a user to a role:
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To review Frequently Asked Questions (FAQs) regarding roles and permissions in AMP, see Introduction to roles and permissions. |
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If your AMP account was created before May 2017, then by default, you will only see the Admin role. This role contains every permission available. |
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In AMP, you can easily identify a default role by the orange Armor badge that displays next to the role name. |
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You cannot edit the permissions within the default roles. |
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The default Admin role contains every permission available. This role is automatically updated with new permissions after an AMP release. This role is automatically assigned to a new administrator account. |
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| title | Permissions in the default Billing role |
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At a high-level, the default Billing role contains mostly read-only permissions.
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This role is not automatically updated with new permissions after an AMP release. |
Review the following table to better understand the specific permissions associated with the default Billing role.
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Security Dashboard (landing page)
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Malware Protection
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FIM
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Patching
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Log & Data Management
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Read LogManagement
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This permission allows you to view high-level information for log collection for each virtual machine, such as:
- Date logs were last received
- Average size of collected logs
- Log Status
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Read LogSearch
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Firewall
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Read Firewall
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This permission allows you to view details for firewall rules for each virtual machine.
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This permission allows you to view available add-on products.
You must have this permission enabled in your account in order to view purchased services and also to order new services in AMP.
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This permission allows you to view high-level data for workloads, such as
- the associated data center
- the number of tiers within the workload
- the number of virtual machines within the workload
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This permission allows you to view data for a virtual machine, such as
- Operating system
- Size
- Corresponding workload
- Status
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This permission allows you to view high-level data for the server replication (disaster recovery) add-on product. Specifically, this permission allows you to view:
- The status of the add-on product (configuring, enabled, disabled)
- The location of the primary data center
- The location of the failover data center
- The status of the replication
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Tickets
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This permission allows you to view the account-level information, such as
- Account overview
- Armor contacts
- User profiles
- Roles and permissions
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This permission allows you to update your personal account information, such as your:
- Password
- Challenge Phrase
- Challenge Response
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This permission allows you to view optional notes and tags that have been added to various AMP resources, such as a note added to a virtual machine.
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| title | Permissions in the default Technical role |
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At a high-level, the default Technical role contains read-only and write-only permissions, with a focus on security and infrastructure resources in AMP.
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This role is not automatically updated with new permissions after an AMP release. |
Review the following table to better understand the specific permissions associated with the default Technical role.
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Security Dashboard (landing page)
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This permission allows you to view high-level information for log collection for each virtual machine, such as:
- Date logs were last received
- Average size of collected logs
- Log Status
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Write LogManagement
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This permission allows you to view available add-on products.
You must have this permission enabled in your account in order to view purchased services and also to order new services in AMP.
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This permission allows you to view the Armor Marketplace, as well as add and cancel subscription-based add-on products.
Specifically, you can add the subscription in the Armor Marketplace, and then cancel the subscription in the My Products screen of the User Details screen.
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This permission allows you to view high-level data for workloads, such as
- the associated data center
- the number of tiers within the workload
- the number of virtual machines within the workload
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This permission allows you to view data for a virtual machine, such as
- Operating system
- Size
- Corresponding workload
- Status
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This permission allows you to view high-level data for the server replication (disaster recovery) add-on product. Specifically, this permission allows you to view:
- The status of the add-on product (configuring, enabled, disabled)
- The location of the primary data center
- The location of the failover data center
- The status of the replication
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This permission allows you to update an IP address, such as:
- Assign an IP addresses
- Unassign an IP addresses
- Delete IP address
- Request a new public IP address
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This permission allows you to view the account-level information, such as
- Account overview
- Armor contacts
- User profiles
- Roles and permissions
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This permission allows you to update your personal account information, such as your:
- Password
- Challenge Phrase
- Challenge Response
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- In the Armor Management Portal (AMP), in the left-side navigation, click Account.
- Click Roles + Permissions.
- Locate and select the desired default role (Admin, Billing, or Technical).
- Click Members.
- Under Members, enter and select the name of the user.
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Step 1: Create a role and add permissions
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Step 2: Assign a role to an existing user account
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Additional Documentation
To view every permission available in AMP, see Review all permissions.
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In the Roles and Permissions screen, you may see permissions that only apply to Armor Complete or Armor Anywhere users. Your roles will not malfunction if you happen to add a permission for a different product to your role. |
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Review permissions for popular AMP screens
Review the following tables to understand the permissions needed to interact with popular screens in AMP.
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To view every permission available in AMP, see Review all permissions. |
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In the Roles and Permissions screen in AMP, you may see permissions that only apply to Armor Anywhere users. Your roles will not malfunction if you happen to add an Armor Anywhere permission to your role. |
Permissions for virtual machines and workloads
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- Read Workload(s)
- Write Workload
- Read Virtual Machine Stats
- Read Virtual Machine(s)
- Write Virtual Machine
- Scale Virtual Machine
- Read Location(s)
- Read Virtual Data Centers
- Read Tasks
- Write Tasks
- Read Storage
- Read Network L2L
- Write Network L2L
- Read SSL VPN Devices and Users
- Write SSL VPN Devices and User
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If you ordered the Continuous Server Replication (Data Recovery) add-on product, then you must also have the following permissions:
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To learn more about the Virtual Machines screen, see Virtual Machines. |
Permissions for IP addresses
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- Assign a new public IP address to virtual machine
- Assign an existing public IP address to a virtual machine
- Remove an existing public IP address from a virtual machine
- Delete an unassigned public IP address
- Delete an assigned public IP address
- Assign an available private IP address to a virtual machine
- Unassign a secondary private IP address from a virtual machine
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- Read Network IP
- Write Network IP
- Read Network NAT
- Write Network NAT
- Read Location(s)
- Read Virtual Data Centers
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To learn more about the IP Addresses screen, see IP Address. |
Permissions for firewall rules
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- Create a firewall rule with a new IP address group
- Create a firewall rule with an existing IP address group
- Edit a firewall rule
- Edit name
- Edit source
- Edit destination
- Edit action
- Edit services
- Enable or disable a firewall rule
- Delete a firewall rule
- Export firewall data
- Create an IP group
- Create a service group
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- Write Network IP Addresses
- Read Firewall
- Write Firewall
- Read Location(s)
- Read Virtual Data Centers
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To learn more about the Firewall screen, see Firewall Rules. |
Permissions for L2L VPN tunnels
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To learn more about the L2L VPN screen, see L2L VPN Tunnel. |
Permissions for SSL/VPN
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- Enable and install your SSL/VPN access
- Enable SSL/VPN access for your user
- Disable SSL/VPN for your user
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To access a virtual machine, you must download and install the SSL/VPN client. An account administrator must first enable their users the ability to download the client. As a result, an account administrator must have the following permissions enabled in their account:
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To learn more about the SSL/VPN screen, see SSL VPN. |
Permissions for support tickets
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- Create a support ticket
- View a support ticket
- View an archived ticket
- Add a recipient to an existing support ticket
- Chat with Armor
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- Read Ticket(s)
- Read Ticket Group(s)
- Write Ticket Group(s)
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In addition to these permissions, in order to view a ticket, you must be listed as a recipient. For example, if a user in your account sends a support ticket, and you are not listed as a recipient, then you will not be able to see this ticket. |
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To learn more about the Tickets screen, see Support Tickets. |
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Permissions for Advanced Backup
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- Create a snapshot policy
- Assign a policy to a virtual machine
- Restore a virtual machine from a backup
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- Read Avanced Backup Plans
- Commit Advanced Backup Restore
- Create Advanced Backup Policy
- Read Advanced Backup
- Read Advanced Backup Policy
- Read Advanced Backup Snapshots
- Read Advanced Backup Vms
- Refresh Advanced Backup Snapshots
- Remote Advanced Backup
- Request Advanced Backup Restore
- Update Advanced Backup Policy
- Write Advanced Backup
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Additionally, you must have all the permissions for the Virtual Machines screen. |
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To learn more about the Advanced Backup screen, see Advanced Backup. |
Permissions for Continuous Server Replication (Disaster Recovery)
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- Order Continuous Server Replication (Disaster Recovery)
- Request a test failover
- Request a live failover
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- Read Server Replication
- Write Server Replication
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Additionally, you must have all the permissions for the Virtual Machines screen. |
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To learn more about Continuous Server Replication (Disaster Recovery):
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Permissions for Log & Data Management
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- View collected logs in the Search section
- View the status of the logging subagent in the Sources section
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- Write LogManagement
- Read LogManagement
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Permissions for Armor Marketplace
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- View available add-on products
- View subscription-based add-on products
- Add and cancel products
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- Read Product Catalog
- View Subscriptions
- Write Subscriptions
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To learn more about the Armor Marketplace screen, see Armor Marketplace. |
Permissions for the Health Dashboards
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- Health Overview (landing screen)
- Protection
- Detection
- Response
- Security Incidents
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- View the data that populates the security dashboards
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- Read Dashboard Statistics
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To learn more about the dashboards, see Health Overview Dashboard. |
Permissions for Security screens
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- Security screens
- Malware Protection
- File Integrity Monitoring (FIM)
- Patching
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- View the data that populates the security-focused screens
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- Read AVAM
- Read FIM
- Read OS Packages
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To learn more, see: |
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