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When an operating system has reached its end of life, the operating system manufacturer will no longer provide additional support to the software. As a result, while Armor may still allow the use of this operating system, Armor cannot guarantee the operating system's usability in the future, especially for new installations.

Armor recommends that you always upgrade to the latest version of an operating system; however, at the very least, when your current operating system has reached its end of life, you should upgrade to a newer version of the software.

Review the tables below to see the end-of-life date for your operating system.


The dates mentioned in this document may change without notice.

For the latest dates, always refer to the vendor's website.


Armor's private cloud

For Armor's private cloud, when an operating system has reached end-of-life support, users will no longer be able to purchase the operating system through the Armor Marketplace, nor will users be able to provision a new virtual machine from an existing template. You can continue to use AMP's self-service scaling feature to add / reduce the compute & memory resources on machines running EOL operating systems.

However, the Armor Agent (which Armor's private cloud utilizes) will continue to support the end-of-life operating system, unless there is a technical dependency that Armor cannot troubleshoot. In these situations, Armor will internally determine a suitable date, which will then be communicated to users as soon as possible.


Windows

Windows

Vendor-specified end-of-life date / Armor end-of-sales date

Armor Agent end-of-support date for specified OS

2012 Essentials

October 10, 2023

October 10, 2023

2012 Standard

October 10, 2023

October 10, 2023

2012 Datacenter

October 10, 2023

October 10, 2023

2012 R2 Essentials

October 10, 2023

October 10, 2023

2012 R2 Standard

October 10, 2023

October 10, 2023

2012 R2 Datacenter

October 10, 2023

October 10, 2023




2016 Essentials

January 12, 2027

January 12, 2027

2016 Standard

January 12, 2027

January 12, 2027

2016 Datacenter

January 12, 2027

January 12, 2027




2019 Essentials

January 9, 2029

January 9, 2029

2019 Standard

January 9, 2029

January 9, 2029

2019 Datacenter

January 9, 2029

January 9, 2029


Ubuntu

Ubuntu

Vendor-specified end-of-life date / Armor end-of-sales date

Armor Platform end-of-support date for specified OS

12.X


February 1, 2019

 End-of-Life Support for Ubuntu 12


As of February 1, 2019 Armor no longer supports Ubuntu 12.X.

Also as of February 1, 2019 Ubuntu 12.X will no longer be compatible with Trend Micro. As a result, Armor no longer offers Ubuntu 12.X in the Armor Marketplace.

Armor strongly recommends that you create a new virtual machine to replace your existing Ubuntu 12 virtual machine.

At a high-level, you must:

  • Step 1: Create a new virtual machine
  • Step 2: Migrate infrastructure
  • Step 3: Delete the old virtual machine


Step 1: Create a new Ubuntu virtual machine

There are two options:

  • Create a new virtual machine in a new workload
  • Create a new virtual machine in an existing workload

Option 1: Create a new virtual machine in a new workload

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the Virtual Machine icon.
    • If you do not have any virtual machines listed, then click Deploy New, and then select Virtual Machine.
  4. Locate and select the desired operating system and operating system version.
  5. On the right side, use the Region drop-down menu to select the data center to host your virtual machine.
  6. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show All Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  7. In Name, enter a descriptive name for your virtual machine.
  8. In Workload, select New Workload.
  9. In New Workload Name, enter a descriptive name.
  10. In New Tier Name, enter a descriptive name.
  11. In Location, select and verify the data center to host your virtual machine.
  12. Under Access Credentials, note your username to access the virtual machine.
  13. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  14. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  15. On the right-side menu, review the pricing information, and then click Purchase.

    • When you order a virtual machine, you are also ordering Intelligence Security Model (ISM) for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:

      Tier

      Number of virtual machines

      11 - 10
      211 - 25
      326 - 100
      4101- 250
      5251 - 500
      6500 +
  16. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Option 2: Create a new virtual machine in an existing workload

If you create a virtual machine with an existing workload, then your Location and Virtual Data Center will be automatically selected.

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the virtual machine icon.
  4. Locate and select the desired operating system and operating system version.
  5. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show More Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  6. In Name, enter a descriptive name for your virtual machine.
  7. In Workload, select an existing workload.
  8. In In Workload Tier, select an existing tier.
    • To create and use a new tier, select New Tier, and then in New Tier Name, enter a descriptive name.
  9. Under Access Credentials, note your username to access the virtual machine.
  10. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  11. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  12. On the right-side menu, review the pricing information, and then click Purchase.
  13. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Step 2: Migrate infrastructure to the newly created virtual machine


Step 3: Delete the old Ubuntu virtual machine

There are two ways to delete a virtual machine. You can delete a virtual machine now or at the end of your billing cycle.

You can only delete virtual machines that are offline (Power Off).


If you delete a virtual machine before the end of the billing cycle, you will still be charged for the full amount; however, in the next invoice, you will receive a credit to offset the cost.

Additionally, any add-on products or add-on subscriptions associated with the deleted virtual machine must be canceled separately.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and hover over the desired virtual machine.
  4. Click the vertical ellipses.
  5. Click Power Off.
  6. Click Power Off again.
  7. Hover over the virtual machine, and then click the vertical ellipses.
  8. Click Delete.
  9. Click Delete VM.


14.X

April 2019

April 30, 2019

 End-of-Life Support for Ubuntu 14


As of April 30, 2019 Armor no longer supports Ubuntu 14.04 LTS

Armor strongly recommends that you create a new virtual machine to replace your existing Ubuntu 14.04 virtual machine.

At a high-level, you must:

  • Step 1: Create a new virtual machine
  • Step 2: Migrate infrastructure
  • Step 3: Delete the old virtual machine


Step 1: Create a new Ubuntu virtual machine

There are two options:

  • Create a new virtual machine in a new workload
  • Create a new virtual machine in an existing workload

Option 1: Create a new virtual machine in a new workload

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the Virtual Machine icon.
    • If you do not have any virtual machines listed, then click Deploy New, and then select Virtual Machine.
  4. Locate and select the desired operating system and operating system version.
  5. On the right side, use the Region drop-down menu to select the data center to host your virtual machine.
  6. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show All Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  7. In Name, enter a descriptive name for your virtual machine.
  8. In Workload, select New Workload.
  9. In New Workload Name, enter a descriptive name.
  10. In New Tier Name, enter a descriptive name.
  11. In Location, select and verify the data center to host your virtual machine.
  12. Under Access Credentials, note your username to access the virtual machine.
  13. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  14. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  15. On the right-side menu, review the pricing information, and then click Purchase.

    • When you order a virtual machine, you are also ordering Intelligence Security Model (ISM) for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:

      Tier

      Number of virtual machines

      11 - 10
      211 - 25
      326 - 100
      4101- 250
      5251 - 500
      6500 +
  16. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Option 2: Create a new virtual machine in an existing workload

If you create a virtual machine with an existing workload, then your Location and Virtual Data Center will be automatically selected.

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the virtual machine icon.
  4. Locate and select the desired operating system and operating system version.
  5. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show More Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  6. In Name, enter a descriptive name for your virtual machine.
  7. In Workload, select an existing workload.
  8. In In Workload Tier, select an existing tier.
    • To create and use a new tier, select New Tier, and then in New Tier Name, enter a descriptive name.
  9. Under Access Credentials, note your username to access the virtual machine.
  10. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  11. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  12. On the right-side menu, review the pricing information, and then click Purchase.
  13. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Step 2: Migrate infrastructure to the newly created virtual machine


Step 3: Delete the old Ubuntu virtual machine

There are two ways to delete a virtual machine. You can delete a virtual machine now or at the end of your billing cycle.

You can only delete virtual machines that are offline (Power Off).


If you delete a virtual machine before the end of the billing cycle, you will still be charged for the full amount; however, in the next invoice, you will receive a credit to offset the cost.

Additionally, any add-on products or add-on subscriptions associated with the deleted virtual machine must be canceled separately.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and hover over the desired virtual machine.
  4. Click the vertical ellipses.
  5. Click Power Off.
  6. Click Power Off again.
  7. Hover over the virtual machine, and then click the vertical ellipses.
  8. Click Delete.
  9. Click Delete VM.


16.X

April 30, 2021

April 2021

 End-of-Life Support for Ubuntu 16


April 30, 2021 is the vendor End of Life for Ubuntu 16.04 LTS. For customers that required an upgrade prior to May 24, 2021, Armor provides Ubuntu 16.04 Extended Security Maintenance Package (ESM) through April 25, 2022.

Armor strongly recommends that you create a new virtual machine to replace your existing Ubuntu 16.04 virtual machine as your earliest convenience.

At a high-level, you must:

  • Step 1: Create a new virtual machine
  • Step 2: Migrate infrastructure
  • Step 3: Delete the old virtual machine


Step 1: Create a new Ubuntu virtual machine

There are two options:

  • Create a new virtual machine in a new workload
  • Create a new virtual machine in an existing workload

Option 1: Create a new virtual machine in a new workload

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the Virtual Machine icon.
    • If you do not have any virtual machines listed, then click Deploy New, and then select Virtual Machine.
  4. Locate and select the desired operating system and operating system version.
  5. On the right side, use the Region drop-down menu to select the data center to host your virtual machine.
  6. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show All Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  7. In Name, enter a descriptive name for your virtual machine.
  8. In Workload, select New Workload.
  9. In New Workload Name, enter a descriptive name.
  10. In New Tier Name, enter a descriptive name.
  11. In Location, select and verify the data center to host your virtual machine.
  12. Under Access Credentials, note your username to access the virtual machine.
  13. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  14. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  15. On the right-side menu, review the pricing information, and then click Purchase.

    • When you order a virtual machine, you are also ordering Intelligence Security Model (ISM) for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:

      Tier

      Number of virtual machines

      11 - 10
      211 - 25
      326 - 100
      4101- 250
      5251 - 500
      6500 +
  16. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Option 2: Create a new virtual machine in an existing workload

If you create a virtual machine with an existing workload, then your Location and Virtual Data Center will be automatically selected.

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the virtual machine icon.
  4. Locate and select the desired operating system and operating system version.
  5. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show More Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  6. In Name, enter a descriptive name for your virtual machine.
  7. In Workload, select an existing workload.
  8. In In Workload Tier, select an existing tier.
    • To create and use a new tier, select New Tier, and then in New Tier Name, enter a descriptive name.
  9. Under Access Credentials, note your username to access the virtual machine.
  10. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  11. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  12. On the right-side menu, review the pricing information, and then click Purchase.
  13. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Step 2: Migrate infrastructure to the newly created virtual machine


Step 3: Delete the old Ubuntu virtual machine

There are two ways to delete a virtual machine. You can delete a virtual machine now or at the end of your billing cycle.

You can only delete virtual machines that are offline (Power Off).


If you delete a virtual machine before the end of the billing cycle, you will still be charged for the full amount; however, in the next invoice, you will receive a credit to offset the cost.

Additionally, any add-on products or add-on subscriptions associated with the deleted virtual machine must be canceled separately.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and hover over the desired virtual machine.
  4. Click the vertical ellipses.
  5. Click Power Off.
  6. Click Power Off again.
  7. Hover over the virtual machine, and then click the vertical ellipses.
  8. Click Delete.
  9. Click Delete VM.


18.X

April 30, 2023

April 2023

 End-of-Life Support for Ubuntu 18


April 30, 2023 is the vendor End of Life for Ubuntu 18.04 LTS. For customers that required an upgrade prior to May 24, 2023, Armor provides Ubuntu 16.04 Extended Security Maintenance Package (ESM) through April 25, 2023.

Armor strongly recommends that you create a new virtual machine to replace your existing Ubuntu 18.04 virtual machine as your earliest convenience.

At a high-level, you must:

  • Step 1: Create a new virtual machine
  • Step 2: Migrate infrastructure
  • Step 3: Delete the old virtual machine


Step 1: Create a new Ubuntu virtual machine

There are two options:

  • Create a new virtual machine in a new workload
  • Create a new virtual machine in an existing workload

Option 1: Create a new virtual machine in a new workload

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the Virtual Machine icon.
    • If you do not have any virtual machines listed, then click Deploy New, and then select Virtual Machine.
  4. Locate and select the desired operating system and operating system version.
  5. On the right side, use the Region drop-down menu to select the data center to host your virtual machine.
  6. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show All Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  7. In Name, enter a descriptive name for your virtual machine.
  8. In Workload, select New Workload.
  9. In New Workload Name, enter a descriptive name.
  10. In New Tier Name, enter a descriptive name.
  11. In Location, select and verify the data center to host your virtual machine.
  12. Under Access Credentials, note your username to access the virtual machine.
  13. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  14. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  15. On the right-side menu, review the pricing information, and then click Purchase.

    • When you order a virtual machine, you are also ordering Intelligence Security Model (ISM) for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:

      Tier

      Number of virtual machines

      11 - 10
      211 - 25
      326 - 100
      4101- 250
      5251 - 500
      6500 +
  16. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Option 2: Create a new virtual machine in an existing workload

If you create a virtual machine with an existing workload, then your Location and Virtual Data Center will be automatically selected.

  1. In the Armor Management Portal, in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Hover over the plus ( + ) icon, and then click the virtual machine icon.
  4. Locate and select the desired operating system and operating system version.
  5. Select the desired virtual machine based on your CPU and memory needs (GB).
    • You can click High CPU or High Memory to filter the list of virtual machines. You can also click Show More Options to see every virtual machine offering.
    • Armor labels virtual machines by CPU and memory features. For instance, 2x4 indicates that the virtual machine has 2 CPU and 4 GB of memory.
  6. In Name, enter a descriptive name for your virtual machine.
  7. In Workload, select an existing workload.
  8. In In Workload Tier, select an existing tier.
    • To create and use a new tier, select New Tier, and then in New Tier Name, enter a descriptive name.
  9. Under Access Credentials, note your username to access the virtual machine.
  10. In Password, enter a secure password to use to access the virtual machine.
    • Your password must contain:
      • An upper-case letter
      • A lower-case letter
      • A number
      • A special character: ! @ # $ % ^ * ( ) { } [ ]
    • You can also click Generate Password to allow Armor to create a password.
  11. (Optional) For additional storage, under Storage Substrate and Disk Size, select your desired storage, and then click Add Disk.
  12. On the right-side menu, review the pricing information, and then click Purchase.
  13. To view the status of your newly created virtual machine, in the left-side navigation, click Infrastructure, click Virtual Machines, and then search for your newly created virtual machine.

After you create a virtual machine, Armor recommends that you:

  1. Create a firewall rule
    • By default, outbound and inbound traffic are blocked from virtual machines. To allow traffic, you must create a firewall rule. To learn more, see Firewall Rules.
  2. Download the SSL/VPN client.
    • To access the virtual machine, you must download the SSL/VPN client. To learn more, see SSL VPN.


Step 2: Migrate infrastructure to the newly created virtual machine


Step 3: Delete the old Ubuntu virtual machine

There are two ways to delete a virtual machine. You can delete a virtual machine now or at the end of your billing cycle.

You can only delete virtual machines that are offline (Power Off).


If you delete a virtual machine before the end of the billing cycle, you will still be charged for the full amount; however, in the next invoice, you will receive a credit to offset the cost.

Additionally, any add-on products or add-on subscriptions associated with the deleted virtual machine must be canceled separately.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.
  2. Click Virtual Machines.
  3. Locate and hover over the desired virtual machine.
  4. Click the vertical ellipses.
  5. Click Power Off.
  6. Click Power Off again.
  7. Hover over the virtual machine, and then click the vertical ellipses.
  8. Click Delete.
  9. Click Delete VM.


14.04 LTS

April 2019

April 2019

16.04 LTS

April 2021

April 2024

18.04 LTS

April 2023

April 2028

20.04 LTS

April 2025

April 2025


Red Hat Enterprise Linux

Red Hat Enterprise Linux

Vendor-specified end-of-life date / Armor end-of-sales date

Armor Agent end-of-support date for specified OS

6.X

November 30, 2020

June 30, 2024

7.X

June 30, 2024

No assigned date


CentOS

CentOS

Vendor-specified end-of-life date / Armor end-of-sales date

Armor Agent end-of-support date for specified OS

6.X

  • Full updates will end on May 10, 2017.

  • Maintenance updates will end on November 30, 2020.

November 30th, 2020

7.X

  • Full updates will end in late 2020.

  • Maintenance updates will end on June 30, 2024.

June 30th, 2024


Armor Anywhere

The Armor Agent (which Armor Anywhere utilizes) will continue to support the end-of-life operating system, unless there is a technical dependency that Armor cannot troubleshoot. In these situations, Armor will internally determine a suitable date, which will then be communicated to users as soon as possible


Windows

Windows

Vendor-specified end-of-life date

Armor Agent end-of-support date for specified OS

2012

October 10, 2023

October 10, 2023

2012 R2

October 10, 2023

October 10, 2023

2016 Standard

January 12, 2027

January 12, 2027

2016 Datacenter

January 12, 2027

January 12, 2027

2016 Essentials

January 12, 2027

January 12, 2027


Ubuntu

Ubuntu

Vendor-specified end-of-life date

Armor Agent end-of-support date for specified OS

14.04 LTS

April 2019

April 2019

16.04 LTS

April 2021

April 2024

18.04 LTS

April 2023

April 2028


Red Hat Enterprise Linux

Red Hat Enterprise Linux

Vendor-specified end-of-life date

Armor Agent end-of-support date for specified OS

6.X

November 30, 2020

June 30, 2024

7.X

June 30, 2024

No assigned date


CentOS

CentOS

Vendor-specified end-of-life date

Armor Agent end-of-support date for specified OS

6.X

Full updates end on May 10, 2017.

Maintenance updates end on November 30, 2020.

November 30th, 2020

7.X

Full updates end in late 2020.

Maintenance updates end on June 30, 2024.

June 30th, 2024

8.x

Full updates end December 31, 2021

Maintenance updates end December 31, 2021

December 31, 2021


Oracle Linux

Oracle Linux

Vendor-specified end-of-life date

Armor Agent end-of-support date for specified OS

6.X

Premier support ends on March 2021.

No assigned date

7.X

Premier support ends on July 2024.

No assigned date


Amazon Linux

Amazon Linux follows a rolling release cycle to update their operating systems. To learn more, see Amazon Linux AMI FAQs.


Amazon Linux

2015.03

2015.09

2016.03

2016.09

2017.03

2017.09

2018.03





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