Install the AA Agent - Windows

Step 1: Locate the Armor Agent (AA)

1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure.

2. Click Virtual Machines.

3. Hover over the plus ( + ) icon, and then click the Anywhere Agent icon.

   • If you don't have any agents listed, then click Add an Armor Agent.

4. Copy your license key. You will need this information in a later step.

5. Select your operating system (Linux or Windows).

Armor recommends installing the Armor Agent with all Security Services. Documentation on installing the Armor Agent only can be found below.

Step 2: Install the Armor Agent (AA)

Run the command to install the Armor Anywhere Agent with all Security Services.

Step 3: Review the status of the Armor Agent (AA)

1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure. 

2. Click Virtual Machines and click on the corresponding VM.

   • On the VM detail page, you can view information about the VM as well as the services installed on the server and their corresponding health.  

   • The State column contains a green or red status to indicate if the server's agent has registered a heartbeat to Armor.

     • A green status indicates the server's agent has registered a heartbeat in the past hour. 

     • A red status indicates the server's agent has not registered a heartbeat in the past hour. 

Installing the Armor Agent for Servers (AA) Only

If you need to install the Armor Agent and Armor Security Services one by one, Armor recommends following the specific order outlined below to utilize the benefits of Recommendation Scans.

Recommendation Scans provide a good starting point for establishing a list of rules that you should implement for FIM and IPS. During a recommendation scan, the Armor Agent scans the operating system for installed applications, the Windows registry, open ports, and more. Recommendation Scans provide the rules and policies that will be auto applied by FIM and IPS, so auto apply features for those services must be turned on. Similarly, there is nothing for FIM and IPS to auto apply unless a Recommendation Scan is run.

If you do not want to run Recommendation Scans, please review the full list of CLI commands available here.

Agent Only Step 1: Run the command to install the Armor Agent only.

Agent Only Step 2: Install Armor Security Services

Agent Only Step 3: Same as Step 3 in the full installation outline above.

Troubleshooting

The Armor Agent uses the BiosUUID to identify the hardware that the agent is running on. This number is tied to your motherboard (in the case of a physical computer) but is also present in a Virtual Machine.

In rare cases, the usual calls to retrieve this identifier fail to return this UUID, which will cause the Armor Agent to fail registration.

Turn on Armor Agent debug logging and try to register again. If the registration fails again, search the log for "Unable to get BiosUUID"

In Windows, you can also try these commands to try to retrieve the UUID:
(in a Windows administrative-level cmd prompt:)

(in Windows powershell:)

Any of the above commands should return a 35byte string formatted like:

The BIOS UUID is required by the Armor Agent, to ensure uniqueness of the device. The BIOS UUID must be readable by the operating system. If the BIOS UUID is not available to the operating system please check with your provider.

Related Documentation

• Armor Toolbox (Agent 3.0)