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Home > AMP Account User Guides > Account Activity

Note

To fully use this screen, you must have the View Account Activity permission assigned to your account.

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You can use the Activity the Activity screen to view the infrastructure changes made to your account.  

Additionally, this screen displays upcoming events, such as a virtual machine that has been scheduled to delete at the end of the billing cycle.  

This screen retains and displays information for a 1313-month period.

This screen will list changes to:  

  • Virtual machines, including workloads and tiers

  • Advanced Backup

  • Firewall rules

  • Dynamic Threat Blocking (IP Reputation Manager)

  • L2L VPN tunnels

  • Disaster Recovery

  • Log

    Retention 

    Retention

  • Marketplace

    orders 

    orders

  • SSL VPN connections

Note

This screen will not include support tickets, nor invoices.

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Note

This screen limits to 10,000 rows of returned data.

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Access Account Activity

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  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.

  2. Click Activity.

  3. Review the columns.

Column

Description

User

This column displays the name of the user who performed the action.

Sometimes, a Hero will perform an action in your account. In this case, the name of the Hero will be displayed, along with ARMOR.

Type

This column displays

the

the section of AMP that has been affected:

  • Security

  • Marketplace

  • Infrastructure

  • Support

  • Account

Date

This column displays

the

the date and time when the action took place.

Activity

This column displays a brief description of the action.

Note

You can click the arrow to view detailed activity information.

Detailed activity information varies between account actions; however, some

common

common detailed activity information are:

  • Power Action - The action made to a virtual machine, such as powerOn, powerOff, or shutdown.

  • Action - Unlike Power Action, this action refers to more general changes, such as Updated or Added.

  • Name - This entry can vary based on the action:

    • For example, for any changes made to a virtual machine, then the name of the virtual machine will be listed.

    • For any changes made to a policy, then the name of the policy will be listed.

  • VM Name - The name of the virtual machine that was updated.

  • VM ID - The ID of the virtual machine that was updated.

  • VM UUID - The universally unique identifier of the virtual machine that was updated.

  • URL - The specific AMP URL where the action took place.

  • User - The name of the user who performed the action.

  • Affected Username - The user name of the user who was updated.

  • Notes - False indicates that there

isn’t
  • isn't a corresponding entry.

  • Tag - False indicates that there isn't a corresponding entry.

  • URL - The specific AMP URL where the action occurred.
  • User - The user who performed the action.
    • Workload Name - The name of the workload that was updated.

  • VM Name - The name of the virtual machine that was updated.
  • Note

    To view a list of all actions listed, see

    Review

    Account Activity#Review list of supported account activities.

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    Review

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    List of Supported Account Activities

    The Activity screen displays the the following actions:  

    AMP

    screen

    Screen or

    section

    Section

    Account

    activities

    Activities

    Virtual Machines

    • Created

    • Failed to provision

    • Deleted

    immediately 
    • immediately

    • Failed to delete

    immediately 
    • immediately

    • Renamed

    • Failed to rename

    • Changed in power action

    • Failed to change in power

    action 
    • action

    • Upgraded

    • Failed to upgrade

    • Downgraded immediately

    • Failed to downgrade immediately

    • Updated with a new disk

    • Failed to update with a new disk

    • Updated with disk expansion

    • Failed to update with disk expansion

    • Deleted a disk

    • Failed to delete a disk

    Workload and Tiers

    • Added a workload

    • Changed a workload

    • Deleted a workload

    • Moved a virtual machine to a different workload

    • Added a tier

    • Changed a tier

    • Deleted a tier

    • Moved a virtual machine to a different tier

    Disaster Recovery

    • Purchased

    Canceled 
    • Canceled

    Advanced Backup

    • Added a policy

    • Changed a policy

    • Deleted a policy

    • Added fileset protection

    • Changed fileset protection

    • Removed fileset protection

    • Added a fileset

    • Changed a fileset

    • Deleted a fileset

    • Added virtual machine protection

    • Changed virtual machine protection

    • Removed virtual machine

    protection 
    • protection

    SSL VPN

    • Enabled SSL VPN connection

    • Disabled SSL VPN connection

    L2L VPN Tunnels

    • Created an L2L VPN tunnel

    • Failed to create an L2L VPN tunnel

    Enabled an
    • Enabled an L2L VPN tunnel

    Disabled an
    • Disabled an L2L VPN tunnel

    • Failed to

    enable an
    • enable an L2L VPN tunnel

    • Failed to

    disable an
    • disable an L2L VPN tunnel

    Updated an
    • Updated an L2L VPN tunnel

    • Failed to

    update an
    • update an L2L VPN tunnel

    Deleted an
    • Deleted an L2L VPN tunnel

    • Failed to delete an L2L VPN tunnel

    IP Addresses

    • Added a public IP address

    • Failed to add a public IP address

    • Assigned a public IP address to a private IP address

    • Failed to

    assign a
    • assign a public IP address to a private IP address

    Unassigned a
    • Unassigned a public IP address from a private IP address

    • Failed to unassign a public IP address from a private IP address

    • Assigned a private IP address

    • Failed to assign a private IP address

    • Unassign a private IP address

    • Failed to unassign a private IP address

    • Remove a public IP address from an account

    • Failed to remove a public IP address from an

    account 
    • account

    Marketplace

    • Made a marketplace purchase

    • Failed to make a marketplace

    purchase 
    • purchase

    • Cancel a marketplace purchase

    • Failed to cancel a marketplace purchase

    Firewall

    • Added an IP group

    Changed an
    • Changed an IP group

    Deleted an
    • Deleted an IP group

    • Added a service group

    • Changed a service group

    • Deleted a service group

    • Changed a firewall

    policy 

    Virtual machines

    • Created
    • Failed to provision
    • Deleted immediately 
    • Failed to delete immediately 
    • Renamed
    • Failed to rename
    • Changed in power action
    • Failed to change in power action 
    • Upgraded
    • Failed to upgrade
    • Downgraded immediately
    • Failed to downgrade immediately
    • Updated with a new disk
    • Failed to update with a new disk
    • Updated with disk expansion
    • Failed to update with disk expansion
    • Deleted a disk
    • Failed to delete a disk

    Workloads and tiers

    • Added a workload
    • Changed a workload
    • Deleted a workload
    • Moved a virtual machine to a different workload
    • Added a tier
    • Changed a tier
    • Deleted a tier
    • Moved a virtual machine to a different tier 

    Disaster Recovery

    • Purchased
    • Canceled 

    Advanced Backup 

    • Added a policy
    • Changed a policy
    • Deleted a policy
    • Added fileset protection
    • Changed fileset protection
    • Removed fileset protection
    • Added a fileset
    • Changed a fileset
    • Deleted a fileset
    • Added virtual machine protection
    • Changed virtual machine protection
    • Removed virtual machine protection 

    SSL VPN

    • Enabled SSL VPN
    • Disabled SSL VPN

    L2L VPN tunnels

    • Created an L2L VPN tunnel
    • Failed to create an L2L VPN tunnel
    • Enabled an L2L VPN tunnel
    • Disabled an L2L VPN tunnel
    • Failed to enable an L2L VPN tunnel
    • Failed to disable an L2L VPN tunnel
    • Updated an L2L VPN tunnel
    • Failed to update an L2L VPN tunnel
    • Deleted an L2L VPN tunnel
    • Failed to delete an L2L VPN tunnel

    IP addresses

    • Added a public IP address
    • Failed to add a public IP address
    • Assigned a public IP address to a private IP address
    • Failed to assign a public IP address to a private IP address
    • Unassigned a public IP address from a private IP address
    • Failed to unassign a public IP address from a private IP address
    • Assigned a private IP address
    • Failed to assign a private IP address
    • Unassign a private IP address
    • Failed to unassign a private IP address
    • Remove a public IP address from an account
    • Failed to remove a public IP address from an account 

    Marketplace

    • Made a marketplace purchase
    • Failed to make a marketplace purchase 
    • Cancel a marketplace purchase
    • Failed to cancel a marketplace purchase

    Firewall

    • Added an IP group
    • Changed an IP group
    • Deleted an IP group
    • Added a service group
    • Changed a service group
    • Deleted a service group
    • Changed a firewall policy 

    Troubleshoot Account Activity screen

    • policy

    • Added a note

    • Changed a note

    • Deleted a note

    Accounts

    • Renamed

    • Added a user

    • Deleted a user

    • Added a role

    • Deleted a role

    • Updated permissions

    • Updated password

    • Added a cloud connection

    • Updated a cloud connection

    Security

    • Added or removed a user from a ticketing organization

    • Changed Log Management retention plan

    • Converted a virtual machine into a log collector

    Info

    Troubleshooting

    If you do not see any data in

    ...

    the Activity

    ...

    screen, consider that:

    ...

    • There is no data to view.

    ...

    • You do not have permission to view this information.

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      • You must

    ...

      • have the View Account Activity

    ...

      • permission enabled. Contact your account administrator to enable this permission. To learn how to update your permissions,

    ...

    ...

    Review API calls

    ...

    ...

    Topics Discussed

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