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To fully use this screen, you must have the following permissions assigned to your account:
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For the latest pricing information, visit the Armor Marketplace in the Armor Management Portal (AMP). |
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This section describes the add-on products that are only available to Armor Complete users. |
Software
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Use the Microsoft SQL Server add-on product to store and retrieve data with the following add-on product options:
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SQL Server Express 2014
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- In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace.
- Locate and select SQL Server.
- Locate the desired add-on product, and then click Choose This.
- Click Purchase.
- A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests.
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Overview
You can use the Armor Marketplace to begin the purchase and configuration process for available add-on products.
Some add-on products in the Armor Marketplace may require additional support from Armor before you can use the add-on products.
When you select an add-on product, a ticket will be automatically created and sent to Armor Support
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to begin the configuration process. Additionally, the billing process will begin.
After a successful order, you
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This section describes the add-on products that are only available to Armor Anywhere users.
Order a Marketplace add-on product
Anywhere Agent
Based on your operating system, select the appropriate document to learn how to install the Anywhere agent:
Dynamic Threat Blocking
At a high-level, you can use Dynamic Threat Blocking to:
- Perform an IP lookup to research the safety of an IP address.
- Create a rule to allow (whitelist) or block (blacklist) an IP address.
- Although you can use this screen to research, create, and organize rules, you are responsible for implementing the actual rules in your environment.
- Review users who have performed an IP lookup in your account.
To learn more, see Dynamic Threat Blocking (Armor Anywhere).
Log Management services
To enhance the default Log and Data Management services, you can:
- Upgrade the log retention rate for these default log types from 30 days to 13 months.
- To learn more, see Review log retention plans.
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This section describes the add-on products that are available to Armor Complete and Armor Anywhere users.
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Order a Marketplace add-on product
Step 1: Review product information
In addition to the Basic support that is included with every AMP account, Armor offers the Advanced and Enterprise support tiers.
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Basic
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Advanced
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Enterprise
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Basic
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VM Configuration and Deployment
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Ticketing/Incidents
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Round-the-Clock Coverage
24/7/365
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*Infrastructure Management pertains to Armor Complete solutions only
Step 2: Order Additional Support
can view your products in the Purchased Products section under Marketplace.
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View Purchased Products
In the Armor Management Portal (AMP), in the left-side navigation,
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click Marketplace.
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- Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requirements, such as the domain to add the certificate.
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You can use this product to receive additional assistance during the onboarding process.
Step 1: Review product information
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This product offers guided onboarding services with training.
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This product offers enterprise onboarding services with a dedicated enterprise onboarding representative and project support.
With this product, you will receive a response from support within 24 hours, as well as 2 hours of remote product training.
For additional information, please contact your Account Manager.
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This product offers managed onboarding services with a dedicated advanced onboarding representative and project support.
With this product, you will receive a response from support with 2 hours, as well as 5 hours of remote product training.
For additional information, please contact your Account Manager.
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Click Purchased Products.
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Cancel a Product Subscription
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When you cancel a product subscription, the cancellation will take place immediately; however, you will still be charged for the full amount until the end of the billing cycle. |
In the Armor Management Portal (AMP), in the left-side navigation,
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click Marketplace.
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Click Purchased Products.
Locate and hover over the desired
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product
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- Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requirements, such as the domain to add the certificate.
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- In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace.
- Click Purchased Products.
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Application Performance Monitoring (APM)
Step 1: Review product information
Armor, along with New Relic, offer real-time application and server monitoring with the Advanced Application Monitoring (New Relic Pro) add-on product.
Although you will order Application Performance Monitoring from the Armor Management Portal (AMP), you will configure and use the product within the New Relic portal.
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| To learn more about this product, please see the New Relic documentation regarding New Relic APM features. |
Step 2: Order Application Performance Monitoring
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Click the vertical ellipses.
Click Cancel.
Click Cancel Subscription.
Topics Discussed
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