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Home > AMP Account User Guides > Account Activity

Note

To fully use this screen, you must have the View Account Activity permission assigned to your account.

Overview

You can use the Activity screen to review view the infrastructure changes made to your infrastructure. account.

Additionally, this screen displays upcoming events, such as a virtual machine that has been scheduled to delete at the end of the billing cycle.

This screen retains and displays information for a 13-month period.

This screen will list changes to:  

  • Virtual machines

  • Workloads
  • Tiers
  • Resizes
    • Power on and power off

    , including workloads and tiers

  • Advanced Backup

  • Firewall rules

  • Dynamic Threat Blocking (IP Reputation Manager)

  • L2L VPN tunnels

    SSL VPN accounts

  • Disaster Recovery

  • Log

    Retention 

    Retention

  • Marketplace

    orders 

    orders

  • SSL VPN connections

Note

This screen will not include support tickets, nor invoices.

Note

This screen limits to 10,000 rows of returned data.

...

Access

...

Account Activity

...

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.

  2. Click Activity.

  3. Review the columns.

Column

Description

User

This column displays the name of the user who performed the action.

Sometimes, a Hero will perform an action in your account. In this case, the name of the Hero will be displayed, along with ARMOR.

Type

This column displays

the

the section of AMP that has been

updated (Security, Marketplace, Infrastructure, Support, Account).

affected:

  • Security

  • Marketplace

  • Infrastructure

  • Support

  • Account

Date

This column displays

the

the date and time when the action took place.

Activity

This column displays a brief description

on

of the action.

Note

You can click the arrow to view

additional

detailed activity information.

Detailed activity information

, which will vary based on the specific activity.
  • Action - Added or Modified
    • Name - The

    varies between account actions; however, some common detailed activity information are:

    • Power Action - The action made to a virtual machine, such as powerOn, powerOff, or shutdown.

    • Action - Unlike Power Action, this action refers to more general changes, such as Updated or Added.

    • Name - This entry can vary based on the action

    .

    • :

      • For example, for any changes made to a virtual machine, then the name of the virtual machine will be listed.

      • For any changes made to a policy, then the name of the policy will be listed.

    • VM Name - The name of the virtual machine that was updated.

    • VM ID - The ID of the virtual machine that was updated.

    • VM UUID - The universally unique identifier of the virtual machine that was updated.

    • URL - The specific AMP URL where the action

    ocurred

    • took place.

    • User - The name of the user who performed the action.

    Notes (

    • Affected Username - The user name of the user who was updated.

    • Notes - False indicates that there

    isn’t

    • isn't a corresponding entry.

    )
  • Tag
  • URL – The specific AMP URL where the action occurred
  • User
  • Workload Name
  • VM Name
  • AccountID
  • FilesettemplateId
  • IsSuccess
  • ModifiedBy
  • UserID

    • Troubleshoot Account Activity screen

    If you do not see any data in the Activity screen, consider that: 

    Review API calls

    Related Documentation 

    Review documented activities

    The Activity screen will create a entry for the items listed below. 

    Virtual machines

    The Activity screen will display an entry when a virtual machine has been: 

    • Tag - False indicates that there isn't a corresponding entry.

    • Workload Name - The name of the workload that was updated.

    Note

    To view a list of all actions listed, see Account Activity#Review list of supported account activities.

    ...

    Review List of Supported Account Activities

    The Activity screen displays the the following actions:

    AMP Screen or Section

    Account Activities

    Virtual Machines

    • Created

    • Failed to provision

    • Deleted

    ...

    • immediately

    • Failed to delete

    ...

    • immediately

    • Renamed

    • Failed to rename

    • Changed in power action

    • Failed to change in power

    ...

    • action

    • Upgraded

    • Failed to upgrade

    • Downgraded immediately

    • Failed to downgrade immediately

    • Updated with a new disk

    • Failed to update with a new disk

    • Updated with disk expansion

    • Failed to update with disk expansion

    • Deleted a disk

    • Failed to delete a disk

    Workload and Tiers

    • Added a workload

    • Changed a workload

    • Deleted a workload

    • Moved a virtual machine to a different workload

    • Added a tier

    • Changed a tier

    • Deleted a tier

    • Moved a virtual machine to a different tier

    Disaster Recovery

    • Purchased

    ...

    • Canceled

    Advanced

    ...

    Backup

    • Added a policy

    • Changed a policy

    • Deleted a policy

    • Added fileset protection

    • Changed fileset protection

    • Removed fileset protection

    • Added a fileset

    • Changed a fileset

    • Deleted a fileset

    • Added virtual machine protection

    • Changed virtual machine protection

    • Removed virtual machine

    ...

    • protection

    SSL VPN

    • Enabled SSL VPN connection

    • Disabled SSL VPN connection

    L2L VPN

    ...

    Tunnels

    • Created an L2L VPN tunnel

    • Failed to create an L2L VPN tunnel

    ...

    • Enabled an L2L VPN tunnel

    ...

    • Disabled an L2L VPN tunnel

    • Failed to

    ...

    • enable an L2L VPN tunnel

    • Failed to

    ...

    • disable an L2L VPN tunnel

    ...

    • Updated an L2L VPN tunnel

    • Failed to

    ...

    • update an L2L VPN tunnel

    ...

    • Deleted an L2L VPN tunnel

    • Failed to delete an L2L VPN tunnel

    IP

    ...

    Addresses

    • Added a public IP address

    • Failed to add a public IP address

    • Assigned a public IP address to a private IP address

    • Failed to

    ...

    • assign a public IP address to a private IP address

    ...

    • Unassigned a public IP address from a private IP address

    • Failed to unassign a public IP address from a private IP address

    • Assigned a private IP address

    • Failed to assign a private IP address

    • Unassign a private IP address

    • Failed to unassign a private IP address

    • Remove a public IP address from an account

    • Failed to remove a public IP address from an

    ...

    • account

    Marketplace

    • Made a marketplace purchase

    • Failed to make a marketplace

    ...

    • purchase

    • Cancel a marketplace purchase

    • Failed to cancel a marketplace purchase

    Firewall

    • Added an IP group

    ...

    • Changed an IP group

    ...

    • Deleted an IP group

    • Added a service group

    • Changed a service group

    • Deleted a service group

    • Changed a firewall

    ...

    • policy

    • Added a

    ...

    • note

    • Changed a

    ...

    • note

    • Deleted a

    ...

    Moved a virtual machine to a different workload

    Added a tier

    Changed a tier

    Deleted a tier

    Moved a virtual machine to a different tier 

    When a virtual machine is created

    When a virtual machine fails to launch because of an error

    ...

    • note

    Accounts

    • Renamed

    • Added a user

    • Deleted a user

    • Added a role

    • Deleted a role

    • Updated permissions

    • Updated password

    • Added a cloud connection

    • Updated a cloud connection

    Security

    • Added or removed a user from a ticketing organization

    • Changed Log Management retention plan

    • Converted a virtual machine into a log collector

    Info

    Troubleshooting

    If you do not see any data in the Activity screen, consider that:

    • There is no data to view.

    • You do not have permission to view this information.

      • You must have the View Account Activity permission enabled. Contact your account administrator to enable this permission. To learn how to update your permissions, see Roles and Permissions

    ...

    Topics Discussed

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