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changes.mady.by.user Pavan Lakshminarayana

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Note

To fully use this screen, you must have the following permissions assigned to your account:

  • Read Server Replication

  • Write Server Replication

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Option 1: Order from the Marketplace screen

To order from the Marketplace screen:

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace.

  2. Under Business Continuity, locate and select Continuous Server Replication.

  3. In the drop-down menu, select the desired virtual machine.

  4. Click Choose This.

  5. Click Purchase.

    • This action will automatically create a support ticket. Armor Support will use this ticket to communicate with you regarding the provisioning process.

    • For first-time subscribers, it may take up to two business days for this add-on product to be fully provisioned in your account. After this first-time provisioning process, provisioning for additional virtual machines will only take 30 minutes to complete.

  6. When Armor Support communicates that the add-on product has been fully provisioned:

    1. Return to the Virtual Machine screen.

    2. Locate and select the desired virtual machine.

    3. Click Backup + Recovery.

    4. Review the status for Server Replication. The status will change from Configuring to Enabled.

Note

Review the following table to better understand the Backup + Recovery section:

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Note

After your add-on product has been fully provisioned, Armor recommends that you request a test failover, simply to verify the service is functional. To learn more, see Request a test failover and view a test failover virtual machine.


Option 2: Order From The Virtual Machines Screen

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Info

Troubleshooting

If you cannot view or access the Backup + Recovery section in the Virtual Machine screen, consider that: 

  • You have not ordered Continuous Server Replication service. 

  • Armor Support has not completely provisioned the service.

    • This service may take up to two business days to appear in your AMP account. 

  • You do not have permission to order and view this service. 

    • You must have the Read Server Replication and Write Server Replication permissions enabled. Contact your account administrator to enable this permission. To learn how to update your permissions, see Roles and Permissions. 

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