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Product Overview

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The malware protection agent registers with the Armor management portal (AMP) console, which receives scan results and activity logs in real-time. These logs are entered into the Spartan platform database, where SOC teams monitor alerts 24/7/365. If a critical detection occurs, the security information and event management platform (SIEM) will alert in near real-time. If new malware is discovered during our security operations and analytics, We work directly with the anti-virus (AV) vendor to have signatures created, and our teams create custom mitigation and/or detection techniques as threats emerge. This means an attack on one Armor customer provides protection for all others.

Frequently Asked Questions

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How often are Malware scans performed?

Real-time scans continuously monitor for malware. Every time a file is received, opened, downloaded, copied, or modified, a real-time scan occurs. (In comparison, manual and scheduled scans only detect malware at specific times, when you run them.) If Deep Security detects no security risk, the file remains in its location and users can proceed to access the file. If Deep Security detects a security risk, it displays a notification message, showing the name of the infected file and the specific security risk.

Does Malware Protection help keep my environment compliant?

Yes. Armor's Malware Protection service addresses key change control processes required by PCI DSS, HIPAA, HITRUST, SAN CSC, NIST, and other frameworks.

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Enable Trend Sub-Agent Enable Trend Sub-Agent

Enable Trend Sub-Agent

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Windows: C:\.armor\opt\armor.exe av help
Linux: /opt/armor/armor av help

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View malware events View malware events

View Malware Events

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The Total Malware Events table displays detected malware events from the past 30 days. You can click the widget to filter the data in the table below the widgets.

The Malware Protection subagent detects the following malware types:

• TROJAN (TROJ)
• WORM
• EICAR (VIRUS)
• VIRTUS
• RANSOM (RANSOMWARE)
• SPYWARE
• ADWARE
• COINMINER (COIN_MINER)
  
  

1. In the Armor Management Portal (AMP), in the left-side navigation, click Security.
2. Click Malware Protection.

3. Review the widgets for malware events.

   Widget	Description
   Clean	This widget indicates that the infected file was cleaned.
   Pass	This widget indicates that no action was taken on the infected file.
   Quarantine	This widget indicates that the file was renamed, and then moved to a temporary location.
   Delete	This widget indicates that an infected file was deleted.
   DenyAccess	This widget indicates that an infected file has restrictive access. As a result, no action was taken.
   Other	This widget indicates all other possible actions performed on the infected file, such as renaming the file.

   
   

4. (Optional) Click a widget to filter the table.

   Column	Description
   Name	This column displays the name of the virtual machine or instance.
   Malware Name	This column displays the name of the malware detected in your virtual machine or instance.
   File Name	This column displays the location of the malware detected in your virtual machine or instance.
   Action Taken	This column displays the action that took place in the file where the malware was detected: Cleaned Passed Quarantined Deleted Denied Access Other
   Date	This column displays the date when the malware was detected.

   
   

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View Malware Protection data View Malware Protection data

View Service Health Data for Malware Protection

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1. In the Armor Management Portal (AMP), in the left-side navigation, click Security.
2. Click Malware Protection.

3. Navigate to the Malware Protection Service table.

4. The status icons above the Malware Protection Service tableindicate the overall Malware Protection status for all of your instances. There are three status types:

   • OK (in green) indicates that your server's agent has communicated (hearbeated) with Armor.
   • Warning (in yellow) indicates that your server's agent appears to be reporting behind its expected timelines.
   • Needs Attention (in red) indicates that your server's agent has not properly communicated (heartbeated) with Armor.

The number of active scans will display in the top right corner of the table.

To learn how the overall Malware Protection status is determined, see Understand service health data for Malware Protection (below).

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Understand Anti-Malware data Understand Anti-Malware data

Understand Service Health Data for Malware Protection

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In the Malware Protection screen, the Malware Protection Service table displays the various malware protection statuses of your virtual machines or instances:

• Green indicates a virtual machine in a Secured Malware Protection status.
• Yellow indicates a virtual machine in a Warning Malware Protection status.
• Red indicates a virtual machine in a Critical Malware Protection status.

The Malware Protection status can change based on the following two conditions:

• The date of your last scan (Last Scan)
• The date that Armor last received your data (Last Communication Date)
  
  

The overall status of your virtual machine is based on the individual status of your virtual machine's subcomponents (subagents), including Malware Protection.

Condition 1. Date of last scan

If the last scan for Malware Protection took place between 7 to 13 days ago, then the Malware Protection status changes from Secured to Warning.

If the last scan for Malware Protection took place 14 days ago or more, then the Malware Protection status changes from Warning to Critical.

Condition 2. Date that Armor last received your data

If Armor last received data between 24 to 48 hours ago, then the Malware Protection status changes from Secured to Warning.

If Armor last received data over 48 hours ago, then the Malware Protection status changes from Warning to Critical.

Armor labels the Malware Protection status based on the worst status of the two conditions. For example, if the date of your last scan was 9 days ago, but Armor last received your data 72 hours ago, then overall, the Malware Protection status is Critical.

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View Anti-Malware details View Anti-Malware details

View Detailed Malware Protection Data

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The Malware Protection details screen displays the malware that has been detected in your virtual machine or instance. This screen only shows data for the last 90 days.

1. In the Armor Management Portal (AMP), in the left-side navigation, click Security.

2. Click Malware Protection.

3. Locate and select the desired virtual machine or instance.

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Run a Malware scan Run a Malware scan

Run a Malware Scan

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Users can also run a manual scan using the Armor Toolbox or using the CLI commands below:

Windows: C:\.armor\opt\armor.exe av scan
Linux: /opt/armor/armor av scan

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View Malware scan activity View Malware scan activity

View Malware Scan Activity

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In the Malware Protection screen, on the Scan Activity tab, you can view details on current and past scans.

1. In the Armor Management Portal (AMP), in the left-side navigation, click Security.

2. Click Malware Protection.

3. Click Scan Activity.

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Troubleshoot Anti-Malware Troubleshoot Anti-Malware

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Export Anti-Malware data Export Anti-Malware data

Export Malware Protection Data

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To export the data:

1. In the Armor Management Portal (AMP), in the left-side navigation, click Security.

2. Click Malware Protection.

3. (Optional) Use the filter function to customize the data displayed.

4. Below the table, click CSV. You have the option to export all the data (All) or only the data that appears on the current screen (Current Set).

   Function	Data Displayed	Notes
   CSV	Vm Name Vm Provider Os Last Agent Communication Date Last Scan	A blank entry indicates that the action has never taken place. For example, if there is a blank entry under Last Scan, then a scan has never taken place for that corresponding virtual machine.

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   Troubleshooting Troubleshooting

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Log Search for Malware Log Search for Malware

Log Search for Malware

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