Page Comparison

This topic only applies to Armor Complete users who are account administrators and new to the Armor Management Portal (AMP).

1. Note your Armor username. 
   • The Username will be pre-populated with the email address of the Primary Contact for the account.
2. In Password and Confirm Password, create and enter an account password.
   • Your password must be at least 12 characters in length.
   • Your password must contain an upper-case character, a lower-case character, a number, and a special character.
   • Your password cannot contain personal information, such as your name, email address, birthday, etc. For example, if your name is John Smith, then you cannot use joh or smi in your password.
   • You can only change your password once every 24 hours.
   • Passwords expire after 60 days. 
   • After 6 failed login attempts, you will be locked out of your account for an hour. To resolve this, you must contact your account administrator or contact Armor Support.
   • After 15 minutes of no activity, you will be logged out of the Armor Management Portal (AMP).
3. Complete the Challenge Phrase and Challenge Response. 
   • If you call Armor for technical support, you will be asked the Challenge Phrase, and you must correctly answer the Challenge Response. 
   • Do not use inappropriate language or suggestive material. 
   • The answer must be at least five characters long. 
4. In Phone Number, select your country code / flag, and then enter your phone number.
   • This phone number will be used for multi-factor authentication (MFA). Every time you log into the Armor Management Portal (AMP), you will receive a phone call in order to complete the login process.
   • You can enter a phone number with spaces and special characters, such as (555) 555-555. 
   • (Optional) If your phone number contains an extension, enter the number in Extension. You cannot include spaces or special characters in this field.
5. Click Validate to validate the phone number entered.
   • You will receive a phone call; answer the phone, and then follow the instructions.
   • (Optional) After you complete the signup process, you can configure your account to use the Microsoft Authenticator application for MFA. To learn how to use this application, see Configure multi-factor authentication for your account.
6. Click Continue.

1. In the Armor Management Portal (AMP), in the left-side navigation, click Infrastructure. 
2. Click SSL VPN. 
3. Click Members.
4. Click the plus ( + ) icon.

5. In the field, enter and select the name of the user, or their email address.

6. Mark the desired data center or data centers that the user can connect to.

7. Click Submit.

   • The newly added user will appear in the table; the table is organized in alphabetical order, based on the first name of the user. 
8. Click Client. 
9. Click Download SSL VPN client. 
   • AMP will automatically detect your operating system; however, you can click Download for another platform to view other operating system options.
   • When you open the client, follow the on-screen installation instructions. 

   • For Windows users, the client will download as a .zip file.

     • Extract the installation files to your local hard drive.
       
     • Launch the installer.exe file to begin the installation. 

     For Mac OS users, the client will download as a .tgzfile.

     • Extract the installation files to your local hard drive.
     • Access the mac_phat_client folder, and then run the naclient.pkg installer. 
       
     • When you run the installer, you will see an error regarding the certificate. Click Continue. (In a future release, Armor will resolve the issue.)
     • To launch the SSL VPN client, in your Applications folder, search for naclient.
     • If you run Mac OS 10.11 or higher, then please review Install SSL VPN Client for Mac OS, version 10.11 and higher. 
10. After installation, open the client.
    • In the drop-down menu, default will be listed. 
      
      
      
      
11. Click Settings.
    • To add a new connection, you must enter a Connection Alias, Hostname/IP Address, and Port, which you can find in AMP. 
      
      
      
      
12. Return to AMP, specifically to the Client section of the SSL VPNscreen.

13. Use the Client Configuration table to locate the data center and corresponding information to add to the client. 
    
    
    
    

14. Under Client Configuration, copy the Location information, and then paste that information into Connection Alias.
15. Under Client Configuration, copy the HOST/FQDN information, and then paste that information into Hostname/IP Address.
16. Under Client Configuration, copy the Port information, and then paste that information into Port.
17. Click Add.
18. Click OK.
19. In the drop-down menu, select the newly created connection.
20. Log into the client.
    • Your SSL VPN login credentials are the same credentials you use to access the Armor Management Portal (AMP).