Overview

Security & Compliance

SSL Certificates

Step 1: Review product information 

Armor, along with Global Sign, offers the following add-on product options to establish a secured, encrypted connection between your server and your user's browser:

Step 2: Order an SSL Certificate 

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select SSL Certificate.
3. Locate the desired add-on product option, and then select Choose This.
4. Click Purchase.
5. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. 
   
   • Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requirements, such as the domain to add the certificate.

Coalfire Vulnerability Scanning

Step 1: Review product information  

Use the Vulnerability Scanning for Compliance add-on product to meet compliance requirements and review potential issues discovered by the scans. 

You can order the following add-on products:

• Navis HIPAA Vulnerability Scans
• Navis PCI Vulnerability Scans
• Navis PCI + HIPAA Vulnerability Scans 
  
  

Step 2: Order Vulnerability Scanning

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Coalfire Vulnerability Scanning.
3. Locate the desired add-on product, and then select Choose This. 
4. Click Purchase. 
5. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 
   • When the product has been fully provisioned, you can view the Vulnerability Scanning screen in AMP for detailed information. To learn more, see Vulnerability Scanning. 

Persistent Data Encryption 

Step 1: Review product information 

Use the Persistent Data Encryption add-on product to add and manage file encryption and access control for data at rest. 

To fully use the Persistent Data Encryption add-on product, you must order the manager (Persistent Data Encryption Manager) and the agent (Persistent Data Encryption Agent).

Review the following options for the manager: 

Review the following options for the agent: 

Step 2: Order Persistent Data Encryption Manager

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Persistent Data Encryption Manager.
3. Locate and select the desired add-on product option.
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Step 3: Order Persistent Data Encryption Agent

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Persistent Data Encryption Agent.
3. Locate the desired add-on option, and then click Choose This. 
4. Click Purchase.  
5. (Optional) A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Advanced WAF

Step 1: Review product information

Use the Advanced WAF add-on product for protection against many types of malicious application layer attacks with the following add-on product options: 

Step 2: Order Advanced WAF

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Advanced WAF.
3. Select the desired add-on product option. 
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Business Continuity

Resource Monitor

Step 1: Review product information 

Armor, along with Panopta, offers the following add-on product options to expand application visibility with additional monitors:

• 10 Advanced Resource Monitors
• 50 Advanced Resource Monitors
• 150 Advanced Resource Monitors
  
  

Step 2: Order a resource monitor

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Resource Monitor.
3. Locate the desired add-on product option, and then click Choose This.
4. Click Purchase.
5. (Optional) A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Backup & Recovery

Step 1: Review product information 

Use the Backup and Recovery add-on product to backup your data on your secure cloud server. 

To fully use the Backup and Recovery add-on product, you must order the server (Backup and Recovery Server) and the agent (Backup and Recovery Agent).

Step 2: Order Backup and Recovery Server

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Backup & Recovery Server.
3. Select the desired add-on product. 
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Step 3: Order Backup and Recovery Agent

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Backup & Recovery Agent.
3. Click Choose This. 
4. Click Purchase. 
5. (Optional) A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Continuous Server Replication (Disaster Recovery)

Use the Continuous Server Replication (Disaster Recovery) add-on product to meet compliance requirements and to keep your applications running during an environment outage. 

To learn how to order this add-on product and to request a live recovery or test failover, see:

• Continuous Server Replication (Disaster Recovery) for native users
  
  • The term native users refers to customers who have only used the Gen 4 (amp.armor.com) platform.
• Continuous Server Replication (Disaster Recovery) for upgraded users
  • The term upgraded users refers to customers who previously used the Gen 3 (my.armor.com) platform, but have upgraded to the Gen 4 (amp.armor.com) platform.

Advanced Backup 

If you use the Dallas (DFW01) or Phoenix (PHX01) data center, then you can use the Advanced Backup add-on product from Rubrik. To learn more, see Advanced Backup.

Networking - Load Balancer

Step 1: Review product information

Use the Load Balancer add-on product to distribute workloads to multiple web front-end servers to expand capacity for an application with the following add-on product options: 

Step 2: Order load balancer

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Load Balancer. 
3. Locate and select the desired add-on option. 
4. In Name, enter a descriptive name to label the add-on product option. 
5. In Workload, you can select an existing workload or a new workload. 
   • If you select a new workload, then in New Workload Name, enter a descriptive name.
6. In In Workload Tier, you can select an existing tier or a new tier.
   • If you select a new tier, then in New Tier Name, enter a descriptive name.
7. In Location, select a data center location. 
8. In Password, copy and store the password in a secure location. This password lets you access the virtual machine. 
   
   • You can click Generate to have Armor create a new password. 
   • You can also enter your own password. This password must follow the rules listed in the user interface. 
9. Click Purchase. 
10. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Software

Microsoft SQL Server

Step 1: Review product information 

Use the Microsoft SQL Server add-on product to store and retrieve data with the following add-on product options: 

Step 2: Order Microsoft SQL Server 

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select SQL Server.
3. Locate the desired add-on product, and then click Choose This. 
4. Click Purchase. 
5. A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

Windows Remote Desktop Services License

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Locate and select Windows Remote Desktop Services License.
3. Locate the desired add-on product option, and then select Choose This.  
4. Click Purchase.
5. (Optional) A ticket will be automatically created and sent to Armor Support. To see the status of this ticket, in the left-side navigation, click Support, and then click Tickets. Armor will use this ticket to communicate with you about the status of your order and to inquire about your specific configuration requests. 

After a successful order, you will receive information to access the Microsoft portal to make your configurations. 

Armor Anywhere

This section describes the add-on products that are only available to Armor Anywhere users. 

Order a Marketplace add-on product

Anywhere Agent

Based on your operating system, select the appropriate document to learn how to install the Anywhere agent: 

• Windows 2008
• Windows 2012 and 2016
• Linux

Dynamic Threat Blocking

At a high-level, you can use Dynamic Threat Blocking to:

• Perform an IP lookup to research the safety of an IP address.
• Create a rule to allow (whitelist) or block (blacklist) an IP address.
  • Although you can use this screen to research, create, and organize rules, you are responsible for implementing the actual rules in your environment.
• Review users who have performed an IP lookup in your account.

To learn more, see Dynamic Threat Blocking (Armor Anywhere).

Log Management services

To enhance the default Log and Data Management services, you can:

• Upgrade the log retention rate for these default log types from 30 days to 13 months.
  • To learn more, see Review log retention plans.

View Purchased Products

1. In the Armor Management Portal (AMP), in the left-side navigation, click Marketplace. 
2. Click Purchased Products.

Cancel a Product Subscription

Review API Calls

• Get Product Lists
• Get Product List
• Get Products