{"type":"doc","content":[{"type":"paragraph","content":[{"type":"hardBreak"},{"text":"Topics Discussed","type":"text","marks":[{"type":"strong"}]}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{"maxLevel":{"value":"4"},"minLevel":{"value":"3"}},"macroMetadata":{"macroId":{"value":"7650c5b1-d3b3-4aa0-9c1a-d4e751269d23"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"e2e344ac-10ae-4542-a61a-32fcb0da6ee9"}},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"To fully use this screen, you must have the following permissions assigned to your account:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Write Virtual Machines","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"View Core License","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Read Utilization","type":"text"}]}]}]}]},{"type":"paragraph","content":[{"text":"After you sync your public cloud account with the Armor Management Portal (AMP), you can use the ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":" screen to view the instances associated with your public cloud account.","type":"text"}]},{"type":"paragraph","content":[{"text":"Additionally, the Virtual Machines screen will display the security status of these instances. All instances for the synced public cloud account will be displayed; however, instances without the Anywhere agent will be labeled as ","type":"text"},{"text":"Unprotected","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"To sync your public cloud account with AMP, see ","type":"text"},{"text":"Cloud Connections","type":"text","marks":[{"type":"link","attrs":{"href":"https://armor-defense.atlassian.net/wiki/spaces/KB/pages/3519580552"}}]},{"text":".","type":"text"}]},{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"Cloud Connection","type":"text","marks":[{"type":"strong"}]},{"text":" screen simply lists the synced public cloud account; the ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":" screen lists all the instances listed in that public cloud account.","type":"text"}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"To learn how to install Armor Anywhere, see ","type":"text"},{"text":"Install Armor Anywhere","type":"text","marks":[{"type":"link","attrs":{"href":"http://100.64.215.25:8080/display/KBSS/ANYWHERE+Installation"}}]},{"text":".","type":"text"}]}]},{"type":"paragraph"},{"type":"heading","attrs":{"level":3},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Review-the-Virtual-Machines-screen"},"legacyAnchorId":{"value":"VirtualMachinesforArmorAgentforServers-Review-the-Virtual-Machines-screen"}},"macroMetadata":{"macroId":{"value":"f1d476c007b3b5ad84763e7716f88df6"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"fb244914-9391-4754-a6be-f750cf62c09a"}},{"text":"Review Virtual Machines","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":" screen provides a high-level view of all of your virtual machines.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Search by Virtual Machine, Primary IP, or Tag.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Filter by Type, State, or Power Status.","type":"text"}]}]}]}]}]},{"type":"table","attrs":{"layout":"full-width","width":1800.0,"localId":"9da88ffa-c77a-4d1e-a5b1-b98d2501a339"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Field","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Name","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the name of the instance from your public cloud account.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Primary IP","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the the primary IP address associated with the instance.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Type","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column display the type of instance, specific to the offerings offered by your public cloud provider, such as EC2 instance for AWS.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"More common types are ","type":"text"},{"text":"VM","type":"text","marks":[{"type":"strong"}]},{"text":" and ","type":"text"},{"text":"Log Relay","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Date Created","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the date the instance was created in your public cloud account.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Security Groups","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the corresponding security group from your public cloud account.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"State","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the security status of the instance, in relation to the installed agent. There are three states:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Unprotected","type":"text","marks":[{"type":"strong"}]},{"text":" indicates the agent is not installed in the instance.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Instances without an agent will be labeled as ","type":"text"},{"text":"Unprotected","type":"text","marks":[{"type":"strong"}]},{"text":". All instances from the public cloud account will be displayed.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Needs Attention","type":"text","marks":[{"type":"strong"}]},{"text":" indicates that the agent is installed, but has not properly communicated (heartbeated) with Armor.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"OK","type":"text","marks":[{"type":"strong"}]},{"text":" indicates that the agent is installed and has communicated (hearbeated) with Armor.","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Power","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the power status of the virtual machine:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"A green icon indicates that the virtual machine is powered on.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"A red icon indicates that the virtual machine is powered off.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"An orange icon indicates that the virtual machine is in a different (inconsistent) power state than the other virtual machines in the same vApp.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"An infinite loop icon indicates that the virtual machine is pending installation.","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[222.0]},"content":[{"type":"paragraph","content":[{"text":"Tags","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1577.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays any tags that have been added to the virtual machine on the ","type":"text"},{"text":"Tags + Notes","type":"text","marks":[{"type":"link","attrs":{"href":"#Remove-Tags-and-Notes"}}]},{"text":" screen.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Review-Details-for-a-Specific-Virtual-Machine"},"legacyAnchorId":{"value":"VirtualMachinesforArmorAgentforServers-Review-Details-for-a-Specific-Virtual-Machine"}},"macroMetadata":{"macroId":{"value":"90487c4038acbf89759e7be21d18df26"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"23b05c8d-2421-4818-893a-0e4c81c963b3"}},{"text":"Review Details for a Specific Virtual Machine","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"From the ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":" screen, you can access detailed information for each virtual machine.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Locate and select the desired instance.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Overview","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]},{"type":"paragraph","content":[{"text":"This section displays detailed information for the virtual machine.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]},{"type":"table","attrs":{"layout":"full-width","width":1800.0,"localId":"ae307570-7fe6-4641-a9af-f76802eec5c3"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"COLUMN","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Type","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the type of instance, specific to the offerings offered by your public cloud provider, such as EC2 instance for AWS.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"More common types are ","type":"text"},{"text":"VM","type":"text","marks":[{"type":"strong"}]},{"text":" and ","type":"text"},{"text":"Log Relay","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Provider","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the public cloud provider for the instance.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Instance ID","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the ID associated with the instance or virtual machine.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Instance State","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the security status of the ","type":"text"},{"text":"instance or virtual machine.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Original OS Version","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the original operating system for the ","type":"text"},{"text":"instance or virtual machine.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Current OS Version","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the current operating system for the","type":"text"},{"text":" instance or virtual machine.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Public IP","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the public IP address associated with the ","type":"text"},{"text":"instance or virtual machine.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Agent ID","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the unique ID associated with the Armor Agent.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Agent Version","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the version of the Armor Agent.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Last Heartbeat","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the date and time of the last successful heartbeat.","type":"text"}]}]}]}]},{"type":"paragraph"},{"type":"heading","attrs":{"level":4},"content":[{"text":"Sub-Agent Health Table","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]},{"type":"paragraph","content":[{"text":"This section displays the sub-agent health related to your Armor-protected virtual machines.","type":"text"}]},{"type":"table","attrs":{"layout":"full-width","width":1800.0,"localId":"dce447b9-7b80-458e-b865-af00a6916884"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[256.0]},"content":[{"type":"paragraph","content":[{"text":"COLUMN","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1543.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[256.0]},"content":[{"type":"paragraph","content":[{"text":"Name","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1543.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the specific service that is being checked.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[256.0]},"content":[{"type":"paragraph","content":[{"text":"Product","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1543.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the product name associated with the sub-agent.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[256.0]},"content":[{"type":"paragraph","content":[{"text":"Sub-Agent Version","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1543.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the sub-agent version.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[256.0]},"content":[{"type":"paragraph","content":[{"text":"State","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1543.0]},"content":[{"type":"paragraph","content":[{"text":"This entry displays the status of the service, either ","type":"text"},{"text":"OK, Needs Attention, ","type":"text","marks":[{"type":"strong"}]},{"text":"or","type":"text"},{"text":" Pending","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The status will reflect ","type":"text"},{"text":"Pending","type":"text","marks":[{"type":"strong"}]},{"text":" for up to two hours from the time the virtual machine or Armor agent is initially registered.","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[256.0]},"content":[{"type":"paragraph","content":[{"text":"Message","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1543.0]},"content":[{"type":"paragraph","content":[{"text":"If the status is ","type":"text"},{"text":"Needs Attention","type":"text","marks":[{"type":"strong"}]},{"text":", then this entry will display additional details on the service check results.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Review-Sub-Agent-Health-for-a-Virtual-Machine"},"legacyAnchorId":{"value":"VirtualMachinesforArmorAgentforServers-Review-Sub-Agent-Health-for-a-Virtual-Machine"}},"macroMetadata":{"macroId":{"value":"c5e4c0baae5b0f6c5a5053646f29a5f9"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"f91217ae-87f2-42b4-beab-1f094fbe1f4a"}},{"text":"Review Sub-Agent Health Details for a Virtual Machine","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"For each of your virtual machines, you can view sub-agent health details. You can use this information to ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#091e42"}}]},{"text":"troubleshoot agents that may be in a bad state.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Locate and select the desired instance.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Locate and hover over the sub-agent that you want to view. ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click the name of the desired sub-agent. Or, click the vertical ellipses, then c","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"lick ","type":"text"},{"text":"View Details","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"On the left-side of the screen, select the sub-agent that you want to view.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The information that displays on the right-side of the screen will change based on the sub-agent that is selected.","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Armor Agent","type":"text"}]},{"type":"paragraph","content":[{"text":"Review specific information and troubleshooting steps for the ","type":"text"},{"text":"Armor Agent","type":"text","marks":[{"type":"strong"}]},{"text":" service.","type":"text"}]},{"type":"table","attrs":{"layout":"wide","width":1800.0,"localId":"77c9410c-55a2-4433-b014-176ac3b3db19"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[462.0]},"content":[{"type":"paragraph","content":[{"text":"SECTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1338.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[462.0]},"content":[{"type":"paragraph","content":[{"text":"Details","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1338.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the following information for the Armor agent:","type":"text"}]},{"type":"paragraph","content":[{"text":"Heartbeat","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Heartbeat","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Heartbeat Window","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Agent Version","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Installed Version","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Current Version","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"File Logging","type":"text"}]},{"type":"paragraph","content":[{"text":"Review specific information and troubleshooting steps for the ","type":"text"},{"text":"File Logging","type":"text","marks":[{"type":"strong"}]},{"text":" service.","type":"text"}]},{"type":"table","attrs":{"layout":"wide","width":1800.0,"localId":"49e5dc1f-2205-472b-8f8a-6e847d2bf6ce"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[478.0]},"content":[{"type":"paragraph","content":[{"text":"SECTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1322.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[478.0]},"content":[{"type":"paragraph","content":[{"text":"Details","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1322.0]},"content":[{"type":"paragraph","content":[{"text":"Logs","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Log Received","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Log Received Window","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Log Version","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Installed Version","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Current Version","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[478.0]},"content":[{"type":"paragraph","content":[{"text":"Connectivity","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1322.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the script to check connectivity, along with steps to remediate.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"File Integrity Monitoring","type":"text"}]},{"type":"paragraph","content":[{"text":"Review specific information and troubleshooting steps for the ","type":"text"},{"text":"File Integrity Monitoring (FIM) ","type":"text","marks":[{"type":"strong"}]},{"text":"service.","type":"text"}]},{"type":"table","attrs":{"layout":"wide","width":1800.0,"localId":"f1f6b068-d1ff-48b4-a700-b668ffcf699e"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[483.0]},"content":[{"type":"paragraph","content":[{"text":"SECTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1317.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[483.0]},"content":[{"type":"paragraph","content":[{"text":"Trend to Armor Sync","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1317.0]},"content":[{"type":"paragraph","content":[{"text":"Trend","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Host ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Communication","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Armor","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Host ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Communication","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[483.0]},"content":[{"type":"paragraph","content":[{"text":"Connectivity","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1317.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the script(s) to check connectivity, along with steps to remediate.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[483.0]},"content":[{"type":"paragraph","content":[{"text":"Errors","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1317.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays any known errors, along with steps to remediate.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Intrusion Detection System","type":"text"}]},{"type":"paragraph","content":[{"text":"Review specific information and troubleshooting steps for the ","type":"text"},{"text":"Intrusion Detection System (IDS)","type":"text","marks":[{"type":"strong"}]},{"text":" service.","type":"text"}]},{"type":"table","attrs":{"layout":"wide","width":1800.0,"localId":"68395961-c415-40cd-8753-27347004cc49"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[507.0]},"content":[{"type":"paragraph","content":[{"text":"SECTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1293.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[507.0]},"content":[{"type":"paragraph","content":[{"text":"Trend to Armor Sync","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1293.0]},"content":[{"type":"paragraph","content":[{"text":"Trend","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Host ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Communication","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Armor","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Host ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Communication","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[507.0]},"content":[{"type":"paragraph","content":[{"text":"Connectivity","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1293.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the script(s) to check connectivity, along with steps to remediate.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[507.0]},"content":[{"type":"paragraph","content":[{"text":"Errors","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1293.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays any known errors, along with steps to remediate.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Malware Protection","type":"text"}]},{"type":"paragraph","content":[{"text":"Review specific information and troubleshooting steps for the ","type":"text"},{"text":"Malware Protection","type":"text","marks":[{"type":"strong"}]},{"text":" service.","type":"text"}]},{"type":"table","attrs":{"layout":"wide","width":1800.0,"localId":"976e6ee0-6928-473b-82d7-2cfad84679ff"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[503.0]},"content":[{"type":"paragraph","content":[{"text":"SECTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1297.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[503.0]},"content":[{"type":"paragraph","content":[{"text":"Trend to Armor Sync","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1297.0]},"content":[{"type":"paragraph","content":[{"text":"Trend","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Host ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Communication","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Armor","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Host ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Last Communication","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[503.0]},"content":[{"type":"paragraph","content":[{"text":"Connectivity","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1297.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the script(s) to check connectivity, along with steps to remediate.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[503.0]},"content":[{"type":"paragraph","content":[{"text":"Errors","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1297.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays any known errors, along with steps to remediate.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Vulnerability Scanning","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]},{"type":"paragraph","content":[{"text":"Review specific information and troubleshooting steps for the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"Vulnerability Scanning","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}},{"type":"strong"}]},{"text":" service.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]},{"type":"table","attrs":{"layout":"wide","width":1800.0,"localId":"12143aa2-b3a9-4e77-a2af-01b26bfce9c3"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[655.0]},"content":[{"type":"paragraph","content":[{"text":"SECTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1145.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[655.0]},"content":[{"type":"paragraph","content":[{"text":"Registered","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1145.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the following information for the Armor agent that is registered:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Agent ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Asset ID","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[655.0]},"content":[{"type":"paragraph","content":[{"text":"Scan Import","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1145.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the following scan import information for the Armor agent:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Report Date","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Expected Window","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[655.0]},"content":[{"type":"paragraph","content":[{"text":"Connectivity","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1145.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the script(s) to check connectivity, along with steps to remediate.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[655.0]},"content":[{"type":"paragraph","content":[{"text":"Last Scan Time","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1145.0]},"content":[{"type":"paragraph","content":[{"text":"This section displays the following information regarding the most recent scan:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Scan Time","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Expected Window","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Status","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Steps to Remediate","type":"text"}]}]}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Add-Tags-and-Notes"},"legacyAnchorId":{"value":"VirtualMachinesforArmorAgentforServers-Add-Tags-and-Notes"}},"macroMetadata":{"macroId":{"value":"3b88273bec3f0dc8b41a145407de2522"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"71090f92-fcd0-4e10-8511-f04e9fd7630a"}},{"text":"Add Tags and Notes to a Virtual Machine","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"You can use the ","type":"text"},{"text":"Tags + Notes","type":"text","marks":[{"type":"strong"}]},{"text":" section to add tags to your instance, to improve categorization and search capabilities. You can also add notes to help track changes and tasks related to an instance.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Locate and select the desired virtual machine.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Tags + Notes","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the ","type":"text"},{"text":"Tags","type":"text","marks":[{"type":"strong"}]},{"text":" section, enter the desired tag, then click the ( + ) symbol to add.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Multiple tags may be added.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the ","type":"text"},{"text":"Notes","type":"text","marks":[{"type":"strong"}]},{"text":" section, enter the desired note.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Save Changes","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Remove-Tags-and-Notes"},"legacyAnchorId":{"value":"VirtualMachinesforArmorAgentforServers-Remove-Tags-and-Notes"}},"macroMetadata":{"macroId":{"value":"3bb246abc2f4ce7917fd1e17be1fcaf2"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"82a65086-5169-46f2-89d7-4a6246a743d7"}},{"text":"Remove Tags and Notes from a Virtual Machine","type":"text"}]},{"type":"rule"},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Locate and select the desired virtual machine.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Tags + Notes","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the ","type":"text"},{"text":"Tags","type":"text","marks":[{"type":"strong"}]},{"text":" section, click the \"X\" next to the tag that you want to remove.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the ","type":"text"},{"text":"Notes","type":"text","marks":[{"type":"strong"}]},{"text":" section, delete or edit the note.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Save Changes","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Enable-Auto-Removal-of-Inactive-Virtual-Machines"},"legacyAnchorId":{"value":"VirtualMachinesforArmorAgentforServers-Enable-Auto-Removal-of-Inactive-Virtual-Machines"}},"macroMetadata":{"macroId":{"value":"9c1775663963e13e89e1632a91547d6f"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"48790b56-3bdd-47d9-a05c-d1e18b6f512b"}},{"text":"Enable Auto-Removal of Inactive Virtual Machines","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"The auto-remove feature allows you to remove your virtual machines from AMP that are no longer communicating with Armor.","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"This feature does ","type":"text"},{"text":"not","type":"text","marks":[{"type":"strong"}]},{"text":" remove your virtual machines from your cloud provider.","type":"text"}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"This setting is limited to users in the Admin role only.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Hover over the plus ( + ) icon, and then click the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"Virtual Machine Settings","type":"text","marks":[{"type":"strong"}]},{"text":" icon.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"Auto remove VMs","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}},{"type":"strong"}]},{"text":" setting to enable the auto-remove feature.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click the setting again to disable the feature.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"Remove VMs after","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}},{"type":"strong"}]},{"text":", select the desired ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"time frame for when your virtual machines should be removed - ","type":"text"},{"text":"7 Days","type":"text","marks":[{"type":"strong"}]},{"text":", ","type":"text"},{"text":"14 Days","type":"text","marks":[{"type":"strong"}]},{"text":", or ","type":"text"},{"text":"30 Days","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Save","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Export-usage-data"},"legacyAnchorId":{"value":"VirtualMachinesforArmorAgentforServers-Export-usage-data"}},"macroMetadata":{"macroId":{"value":"fbf973fdf45286681c117608682200f3"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"4b971f87-df88-4c04-85c4-47fe59114121"}},{"text":"Export Usage Data","type":"text"}]},{"type":"rule"},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Export Usage","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the drop-down menu, select a file type to download.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the range of data to download.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Export Usage","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"A file will download to your local machine.","type":"text"}]}]}]}]}]},{"type":"table","attrs":{"layout":"wide","width":1800.0,"localId":"fba272fc-6818-4bcc-8274-1bb82d2d458a"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[246.0]},"content":[{"type":"paragraph","content":[{"text":"OPTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[713.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[246.0]},"content":[{"type":"paragraph","content":[{"text":"All Usage + Summaries - 1 month max","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[713.0]},"content":[{"type":"paragraph","content":[{"text":"This option will download a .zip file every available file type:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Usage by Host","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Usage by Hour","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Usage Details","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[246.0]},"content":[{"type":"paragraph","content":[{"text":"Usage Details - 1 month max","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[713.0]},"content":[{"type":"paragraph","content":[{"text":"This option downloads a .zip file with the following information:","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"

Column	Description
AccountId	The ID for the Armor Account
AccountName	The name of the Armor account
ProviderName	The public cloud provider
ResourceName	The name of the virtual machine (asset)
AgentId	The ID for the Armor Anywhere agent
UsageDateTime	The time and date for the usage, on an hourly rate

Column	Description
AccountId	The ID for the Armor Account
AccountName	The name of the Armor account
ProviderName	The public cloud provider
ResourceName	The name of the virtual machine (asset)
TotalHours	The total number of hours that the virtual machine (asset) was powered on.

Column	Description
UsageDateTime	The hour-long interval for the selected date frame
AccountId	The ID for the Armor Account
AccountName	The name of the Armor account
Quantity	The total usage for your hosts for the indicated hour

","nestedContent":{"type":"doc","content":[{"type":"table","content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Column","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"UsageDateTime","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The hour-long interval for the selected date frame","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"AccountId","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The ID for the Armor Account","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"AccountName","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The name of the Armor account","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Quantity ","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The total usage for your hosts for the indicated hour","type":"text"}]}]}]}]}],"version":1},"reason":"A table in a table cell can't be created or edited in the new editor."}}},{"type":"paragraph","content":[{"type":"hardBreak"}]}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"View CLI Results","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"Users running commands using either ","type":"text"},{"text":"Command Line Interface (CLI)","type":"text","marks":[{"type":"strong"}]},{"text":" or the ","type":"text"},{"text":"Armor Toolbox","type":"text","marks":[{"type":"link","attrs":{"href":"https://armor-defense.atlassian.net/wiki/spaces/KB/pages/3519582058"}}]},{"text":" can review the results of commands invoked on a given machine using the ","type":"text"},{"text":"CLI Results","type":"text","marks":[{"type":"strong"}]},{"text":" tab. ","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click the desired Virtual Machine ","type":"text"},{"text":"name.","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"CLI Results.","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"CLI Results","type":"text","marks":[{"type":"strong"}]},{"text":" table provides information on commands run on a VM.","type":"text"}]},{"type":"table","attrs":{"layout":"default","width":1800.0,"localId":"110de9c7-24cb-4198-bce7-1021c50b5c30"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"COLUMN NAME","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"Time Stamp","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"Date and time of when the command was invoked","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"Product Name","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"Name of the Armor feature or subagent for which the command was invoked","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"Product Operation","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"The operation invoked by the command","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"Configuration","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"Designation of the configuration determined by the command","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"STDOUT","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"Output of the command","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"STDERR","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"Error output of the command","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"Duration","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"Runtime duration measured in milliseconds","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[152.0]},"content":[{"type":"paragraph","content":[{"text":"Result Code","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[607.0]},"content":[{"type":"paragraph","content":[{"text":"Indicates if the command execution was successful","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Success will display a 0 (zero)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Failures will result in an error code (provided below)","type":"text"}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"If an error code is returned, please contact support.","type":"text"}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}]}]}]},{"type":"paragraph","content":[{"text":"Clicking the ","type":"text"},{"text":"Expand icon","type":"text","marks":[{"type":"strong"}]},{"text":" next to the ","type":"text"},{"text":"Time Stamp","type":"text","marks":[{"type":"strong"}]},{"text":" of a result will display the output stream, which can be collapsed or expanded using the ","type":"text"},{"text":"+ Show More","type":"text","marks":[{"type":"strong"}]},{"text":" and ","type":"text"},{"text":"- Show Less","type":"text","marks":[{"type":"strong"}]},{"text":" toggle on the far right of the stream window.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":1582,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1280,"id":"12688e06-1b9f-4bb9-b94c-25e31e2d976f","collection":"contentId-3519587428","type":"file","height":165}}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"CLI Error Codes","type":"text"}]},{"type":"table","attrs":{"layout":"full-width","width":1800.0,"localId":"5419c5c7-5a38-4447-b9a0-c6e7898668fc"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"ERROR CODE","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"EVENTS","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"DESCRIPTION","type":"text"}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"CUSTOMER FIX","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"-1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Script timed out","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Script timed out","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Contact support.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"201","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Download Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to download files this","type":"text"}]},{"type":"paragraph","content":[{"text":"may cause due to invalid","type":"text"}]},{"type":"paragraph","content":[{"text":"download path","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check firewall ports. Ensure running as admin.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"202","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Path Not Found/Error","type":"text"}]},{"type":"paragraph","content":[{"text":"in locating file","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"File is not avaliable in the given location","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check firewall ports. Ensure running as admin. Check disk space and permissions to temp directories.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"203","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"API Error/Unable to","type":"text"}]},{"type":"paragraph","content":[{"text":"complete operation","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Error occurs while calling or","type":"text"}]},{"type":"paragraph","content":[{"text":"getting result from API","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check firewall ports. Ensure correct command was executed.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"204","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Installation Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Installation of software failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Ensure running as admin. Check disk space. Check directory permissions.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"205","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Uninstallation Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"UnInstallation of software failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Ensure running as admin. Check directory permissions.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"206","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Error while uploading","type":"text"}]},{"type":"paragraph","content":[{"text":"to S3 bucket","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Error while uploading files","type":"text"}]},{"type":"paragraph","content":[{"text":"to S3 bucket","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Contact Support","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"207","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Service Failed to Start","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Failed to start subagent's","type":"text"}]},{"type":"paragraph","content":[{"text":"services on VM","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Ensure service exists. Ensure install command worked correctly.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"208","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid operation configuration","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid opertation added","type":"text"}]},{"type":"paragraph","content":[{"text":"in command","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Use valid operation in command check","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"209","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Timeout waiting for","type":"text"}]},{"type":"paragraph","content":[{"text":"trend service to start","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Timeout waiting for trend","type":"text"}]},{"type":"paragraph","content":[{"text":"service to start while done clone","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Run \"trend clone\" command","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"210","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to unlink Malware","type":"text"}]},{"type":"paragraph","content":[{"text":"Protection Support","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to unlink Malware","type":"text"}]},{"type":"paragraph","content":[{"text":"Protection Support while clone","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Run \"trend clone\" command","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"211","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to register Malware","type":"text"}]},{"type":"paragraph","content":[{"text":"Protection Support","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to register Malware","type":"text"}]},{"type":"paragraph","content":[{"text":"Protection Support while clone","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Run \"trend clone\" command","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"212","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Subagent is not available","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Subagent is not available on the box","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Execute appropriate command to install subagent","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"213","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid installation package","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid installation package","type":"text"}]},{"type":"paragraph","content":[{"text":"downloaded on the box","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check firewall ports. Ensure there isn't a WAF blocking the download.]","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"214","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"You are not running as","type":"text"}]},{"type":"paragraph","content":[{"text":"an Administrator","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"command requires admin","type":"text"}]},{"type":"paragraph","content":[{"text":"privilege","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Run as Administrator","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"215","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Failed to get HOST_ID","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"HostId was not available","type":"text"}]},{"type":"paragraph","content":[{"text":"in the box","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Wait some time. We will eventually pick up the HOST_ID via backend jobs.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"216","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Checksums do not match","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Checksums do not match","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check firewall ports. Ensure there isn't a WAF blocking the download.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"217","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Enable of file beat module","type":"text"}]},{"type":"paragraph","content":[{"text":"and component Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Enabling of file beat module","type":"text"}]},{"type":"paragraph","content":[{"text":"and its component Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Ensure you're running the latest version. Reinstall logging if needed.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"218","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Disable of file beat module","type":"text"}]},{"type":"paragraph","content":[{"text":"and component Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Disable of file beat module","type":"text"}]},{"type":"paragraph","content":[{"text":"and its component Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Ensure you're running the latest version. Reinstall logging if needed.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"219","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Error in creating directory","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Error in creating folders","type":"text"}]},{"type":"paragraph","content":[{"text":"lib,etc,log","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check permissions. Ensure running as admin.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"220","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Extract Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Extraction file from any","type":"text"}]},{"type":"paragraph","content":[{"text":"extractable file failed","type":"text"}]},{"type":"paragraph","content":[{"text":"example tar.gz file","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check powershell version on windows. Ensure unzip exists for windows.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"221","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid uninstall code","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"The command expect valid","type":"text"}]},{"type":"paragraph","content":[{"text":"Uninstall code","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Contact Support","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"222","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid Config","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"The config file received is invalid","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Contact Support","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"223","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Service Restart Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Failed to restart Subagent's","type":"text"}]},{"type":"paragraph","content":[{"text":"services","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check service exists. Start manually and check for errors","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"224","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Service Stop Failed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Failed to stop subagent's","type":"text"}]},{"type":"paragraph","content":[{"text":"services","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Check service exists. Start manually and check for errors","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"225","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Logging module commands","type":"text"}]},{"type":"paragraph","content":[{"text":"are not supported","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Logging module commands","type":"text"}]},{"type":"paragraph","content":[{"text":"are not supported","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Ensure you're running the latest version. Reinstall logging if needed.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"226","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"The config value was not","type":"text"}]},{"type":"paragraph","content":[{"text":"retrieved","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Expected config for logging","type":"text"}]},{"type":"paragraph","content":[{"text":"module not received from api","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Run \"logging sync-config\"","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"227","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to backup the current","type":"text"}]},{"type":"paragraph","content":[{"text":"filebeat config","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to backup the current","type":"text"}]},{"type":"paragraph","content":[{"text":"filebeat config","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Run \"logging sync-config\"","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"228","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to update the current","type":"text"}]},{"type":"paragraph","content":[{"text":"filebeat config","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Unable to update the current","type":"text"}]},{"type":"paragraph","content":[{"text":"filebeat config","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Run \"logging sync-config\"","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"229","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"Error occurred in retrieving","type":"text"}]},{"type":"paragraph","content":[{"text":"the panopta manifest","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"Error occurred in retrieving","type":"text"}]},{"type":"paragraph","content":[{"text":"the panopta manifest from api","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Contact Support","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[154.0]},"content":[{"type":"paragraph","content":[{"text":"230","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[300.0]},"content":[{"type":"paragraph","content":[{"text":"openssl is not installed","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[485.0]},"content":[{"type":"paragraph","content":[{"text":"openssl is not installed. We need openssl to check TLS connectivity","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[858.0]},"content":[{"type":"paragraph","content":[{"text":"Install openssl and Re-Run tls-check command","type":"text"}]}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"View Vulnerabilities","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"Users wanting to assess vulnerabilities on an asset can do so through the ","type":"text"},{"text":"Vulnerabilites","type":"text","marks":[{"type":"strong"}]},{"text":" tab in the Asset detail screen within the Virtual Machines section the portal.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the Armor Management Portal (AMP), in the left-side navigation, click ","type":"text"},{"text":"Infrastructure","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Virtual Machines","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click the desired Virtual Machine ","type":"text"},{"text":"name.","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Click ","type":"text"},{"text":"Vulnerabilities.","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"Vulnerabilities","type":"text","marks":[{"type":"strong"}]},{"text":" table provides information on vulnerabilities detected on a VM.","type":"text"}]},{"type":"table","attrs":{"layout":"full-width","width":1800.0,"localId":"a3a0ec78-16a7-435b-980c-e01dfac8e156"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Column Name","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Vulnerability Name","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"Name of the vulnerability detected","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"clicking the name will take the user to the ","type":"text"},{"text":"Vulnerability detail screen","type":"text","marks":[{"type":"link","attrs":{"href":"https://armor-defense.atlassian.net/wiki/spaces/KB/pages/3519581611"}}]},{"text":" in AMP","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"CVSS Score","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This columns displays the Common Vulnerability Scoring System (CVSS) score assigned to the vulnerability.","type":"text"}]},{"type":"paragraph","content":[{"text":"The breakdown of CVSS Scores aligns with the Severity types.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Severity","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"This column displays the severity level of the vulnerability.","type":"text"}]},{"type":"paragraph","content":[{"text":"There are four severity types, based on the vulnerability's CVSS:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Critical","type":"text","marks":[{"type":"strong"}]},{"text":" vulnerabilities receive a score of 10.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"High","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"text":"vulnerabilities receive a score of 7-10.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Medium ","type":"text","marks":[{"type":"strong"}]},{"text":"vulnerabilities receive a score of 4-7.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Low","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"text":"vulnerabilities receive a score of 0-4.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"

There is an additional severity type called Info. Although Info is listed as a severity type, in reality, Info simply displays activity information for corresponding plugins from third-party vendors.

","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"There is an additional severity type called","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":"Info","type":"text","marks":[{"type":"strong"}]},{"text":". Although","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":"Info","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":"is listed as a severity type, in reality,","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":"Info","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":"simply","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]},{"text":"displays activity information for corresponding plugins from third-party vendors.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#3e3f40"}}]}]}]}],"version":1},"reason":"An info macro in a list item can't be created or edited in the new editor."}}}]},{"type":"paragraph"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Vulnerability Type","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"Designation of the vulnerability","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Category","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"The category of the vulnerability","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"First Found","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"Time stamp of the first detection of the vulnerability","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[262.0]},"content":[{"type":"paragraph","content":[{"text":"Last Found","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1537.0]},"content":[{"type":"paragraph","content":[{"text":"time stamp of the last detection of the vulnerability","type":"text"}]}]}]}]},{"type":"paragraph","content":[{"text":"In some instances, a solution is provided below the vulnerability. For example, vulnerabilities from the Internet Explorer category will provide a link to Microsoft's Security Update Guide. Clicking the name of the vulnerability will take the user to the ","type":"text"},{"text":"Vulnerability detail screen","type":"text","marks":[{"type":"link","attrs":{"href":"https://armor-defense.atlassian.net/wiki/spaces/KB/pages/3519581611"}}]},{"text":" in AMP","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":1582,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1280,"id":"eb75096e-72f6-4ba2-b3a6-4f31ef1a4d2f","collection":"contentId-3519587428","type":"file","height":263}}]},{"type":"paragraph"}],"version":1}