Remediation Steps to Improve Protection Scores
- Aaron Gabriel (Deactivated)
- Former user (Deleted)
- Former user (Deleted)
Topics Discussed
You can use the information below to troubleshoot the issues displayed in the Protection screen.
Armor recommends that you troubleshoot these issues to:
Improve your Protection scores
Improve your overall Health scores
Increase the overall security of your environment
Review each step to troubleshoot your problem. If the first step does not resolve the issue, then continue to the second step until the issue has been resolved. As always, you can send a support ticket.
Logging
Armor Service | Issue | Remediation |
|---|---|---|
Logging | The filebeat logging agent is not installed. | Â |
Logging | The winlogbeat logging agent is not installed. This section only applies to Windows users. | Â Click the following link to open a support ticket in AMP: https://amp.armor.com/support/tickets/new |
Logging | Armor has not received a log in the past 4 hours. |
Malware Protection
Armor Service | Issue | Remediation |
|---|---|---|
Malware Protection | Malware Protection has not provided a heartbeat in the past 4 hours. | Â |
Malware Protection | Malware Protection is not installed or configured. | |
Malware Protection | Reboot is required for Malware Protection. |
File Integrity Monitoring (FIM)
Armor Service | Issue | Remediation |
|---|---|---|
File Integrity Monitoring (FIM) | FIM has not provided a heartbeat in the past 4 hours. | |
File Integrity Monitoring (FIM) | FIM is installed but has not been configured. | |
File Integrity Monitoring (FIM) | FIM is not installed. |
Intrusion Detection System
Armor Service | Issue | Remediation |
|---|---|---|
IDS | IDS has not provided a heartbeat in the past 4 hours. | Â Â Â |
IDS | IDS is installed but has not been configured. | Â Â Â |
IDS | IDS is not installed or enabled. |
Vulnerability Scanning
To remediate Vulnerability Scanning issues, please refer to this documentation.