Topics Discussed
In the Protection screen, the Protection score focuses on the stability of Armor services to determine if
- The agent is responding (hearbeating) to Armor
- The agent has registered properly
For Armor Anywhere, the Protection scores focuses on the following services:
- Malware Protection
- FIM
- IDS
- Filebeat (for Windows and Linux)
- Winlogbeat (for Windows)
- Vulnerability Scanning
Review Widgets and Graph
Widget and Graph Type | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Protection Score | This widget displays a calculated score that includes the number of subagents in an unhealthy state.
Scores in the security dashboards are calculated and updated every night at 2:00 AM UTC. | ||||||||
| Assets Protected | This widget displays the number of virtual machines that contain the Armor agent. Newly created virtual machines will not be reflected in the number of Assets Protected until the following day. | ||||||||
| Healthy Services | This widget displays the percentage of agents and subagents that are working properly. | ||||||||
| Protection Score Trend | This graph displays the history of your protection scores. |
Understand Service Health
The Service Health section displays the virtual machines that contain the installed Armor agent.
Newly created virtual machines will not be reflected in the Service Health table until the following day.
To view this section, you must have the Read Virtual Machines(s) permission assigned to your account.
Column | Description |
|---|---|
| Asset Name | This column displays the name of the virtual machine. You can click the name of the virtual machine to access the Virtual Machine details screen. |
| Status | This column displays the security status of the virtual machine.
|
| Location | For Armor's private cloud, this column will display name of the Armor virtual site. For Armor Anywhere, this column will display the name of the public cloud provider. |
| Ticket | This column displays the support ticket that troubleshoots the Protection issue. |
Health Rules
Health Rules calculates the status of several managed services provided or orchestrated by Armor. The status of these checks roll into AMP's Protection and help guide our support and remediation efforts.
The health rules are grouped under each Rule Family.
Types of Rule Family
Armor Agent
File Logging
FIM
IDS
Log Collector
Malware Protection
OS Monitoring
Vulnerability Scanning
Windows Event Logging
Rule Family | Rule | Description | Service | Frequency |
|---|---|---|---|---|
Armor Agent | HasRecentHeartbeat | If latest CORE heartbeat is > 4 hours | Armor Agent | Hourly |
Armor Agent | HasCorrectVersion | If CORE Agent is not running latest version | Armor Agent | Hourly |
File Logging | HasCorrectVersion | If Filebeat is not running the latest version | Filebeat | Hourly |
File Logging | HasRecentLogs | If last received log for that CoreinstanceId is > 4 hours from ELK | Filebeat | Hourly |
File Logging | IsInstalled | If Filebeat agent is not installed | Filebeat | Hourly |
Window Event Logging | HasCorrectVersion | If Winlogbeat is not running the latest version | Winlogbeat | Hourly |
Window Event Logging | HasRecentLogs | if last received log for that CoreinstanceId is > 4 hours from ELK | Winlogbeat | Hourly |
Window Event Logging | IsInstalled | If Winlogbeat agent is not installed | Winlogbeat | Hourly |
FIM | HasRecentHeartbeat | If latest Trend heartbeat is > 4 hours | Trend | Hourly |
FIM | IsPluginPresent | If FIM is "On, matching module plug-in not found" Example : FIM On but Module Not Found | Trend | Hourly |
FIM | IsRealtimeOrHasRules | If FIM is not "On, Realtime", or "On" with > 0 rules ( Example: FIM On but No Policy | Trend | Hourly |
FIM | ModuleIsOn | If FIM is not "On" | Trend | Hourly |
IDS | HasRecentHeartbeat | if latest Trend heartbeat is > 4 hours | Trend | Hourly |
IDS | HasRules | If IDS is "On" and has > 0 rules Example: IDS installed but no rules | Trend | Hourly |
IDS | IsOnTapMode | If IDS is "On" and has tap mode on | Trend | Hourly |
IDS | ModuleIsOn | If IDS is not "On" | Trend | Hourly |
Malware Protection | HasAgentFailed | if Anti-Malware update failed | Trend | Hourly |
Malware Protection | HasRecentHeartbeat | If latest Trend heartbeat is > 4 hours old | Trend | Hourly |
Malware Protection | IsRebootRequired | if Anti-Malware status is "Computer reboot required" | Trend | Hourly |
Malware Protection | ModuleIsOn | If Anti-Malware is not "On" | Trend | Hourly |
Malware Protection | ModuleOnPluginNotFound | If Anti-Malware is "On, matching module plug-in not found" | Trend | Hourly |
OS Monitoring | HasCorrectVersion | If Panopta is not running the latest version | Panopta | Hourly |
OS Monitoring | IsInstalled | If Panopta is not Installed | Panopta | Hourly |
Vulnerability Scanning | InMostRecentScan | If IR Agent did not scan in previous scan period | IR Agent | 10 PM UTC once in Sunday |
Vulnerability Scanning | IsInstalled | If IR Agent is not installed | IR Agent | 10 PM UTC once in Sunday |
Log Collector | HasDelayedLogs | if Events from this Log Collector are averaging longer than 1 hour to be received | Logstash | Hourly |
Log Collector | HasRecentLogs | if events from this Log Collector have been received > 80% | Logstash | Hourly |
Improve your Protection Score
You can use the information below to troubleshoot the issues displayed in the Protection screen.
Armor recommends that you troubleshoot these issues to:
- Improve your Protection scores
- Improve your overall health scores
- Increase the overall security of your environment
Review each step to troubleshoot your problem. If the first step does not resolve the issue, then continue to the second step until the issue has been resolved. As always, you can send a support ticket.
To learn how to send a support ticket, see Armor Support.
Logging
Malware Protection
File Integrity Monitoring (FIM)
Intrusion Detection System (IDS)
Vulnerability Scanning
To remediate Vulnerability Scanning issues, please refer to this documentation.
Export Protection Screen Data
In the Armor Management Portal (AMP), in the left-side navigation, click Security.
Click Protection.
(Optional) Use the search bar to customize the data displayed.
Below the table, click CSV. You have the option to export all the data (All) or only the data that appears on the current screen (Current Set).
Column
Description
Asset Name This column display the name of the virtual machine (or instance). Location This column displays the data center location for for the virtual machine (or instance). Service For Armor's private cloud, the Protection scores focuses on the following services:
- Malware Protection
- FIM
- Filebeat (for Linux)
- Winlogbeat (for Windows)
For Armor Anywhere, the Protection scores focuses on the following services:
- Malware Protection
- FIM
- IDS
- Filebeat (for Linux)
- Winlogbeat (for Windows)
- Vulnerability Scanning
Status This column displays the security status of the virtual machine (or instance), which can be: - Warning
- Needs Attention
- OK
Message This column displays a brief message to explain the reason for the Warning or Needs Attention status.