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Armor Anywhere | Armor Agent for Servers

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We are pleased to announce a significant enhancement to the Armor Knowledge Base (KB), designed to simplify the process of identifying compatible kernels for the Trend sub-agent across different operating systems. This update provides Armor customers and users with easy access to up-to-date compatibility information, ensuring successful installation and optimal performance of the Armor Agent for Servers.

Key Enhancements: I think mentioning specific architectures and OSs is unnecessary.

  1. Automated Kernel Compatibility Listing: The Armor Knowledge Base now automatically lists the available kernels for the Trend sub-agent per compatible Operating System (OS), helping users quickly identify the supported kernels for each OS version.

    • This update includes detailed information for both ARM64 and x64 architectures, making it easier to determine compatibility with your infrastructure.

  2. Enhanced ARM64 Support Information: The compatibility table in the KB has been updated to clearly specify ARM64 support under operating systems such as Amazon Linux 2 and Amazon Linux 2023.

    • Users can now easily see which kernels are supported for ARM64, helping them make informed decisions about their infrastructure and reducing potential installation issues.

  3. Comprehensive Kernel Support Details: The KB now lists the minimal kernel version support required for each OS, such as 6.1.84-99.169.amzn2023 for Amazon Linux 2023.

    • Additional requirements, such as the need to install ‘cronie’ for Amazon Linux 2023, are also noted to ensure smooth installation and operation of the Armor Agent.

  4. Regular Updates to Compatibility Information: A new process has been implemented to ensure that the compatibility table in the KB is regularly updated with the latest supported kernels and OS versions.

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  • The installation script now checks for the presence of the /etc/cron.d directory to determine if cronie is installed. If the directory is missing, a warning is displayed, and users are provided instructions for installing and configuring cronie.

  • Without a properly running cronie service, certain agent tasks that require the cron context will fail to execute, impacting agent functionality.

Next Steps:

  • Documentation updates have been made to the Armor knowledge base to include these steps and ensure users are aware of the pre-installation requirements when using Amazon Linux 2023 or other distributions where cronie is not pre-installed. The instructions will show only if cronies is missing on the Linux operating system when an Armor agent installation attempt is made. We don’t have those in the KB.

| Armor Agent Uninstallation Feature for VMs in AMP

Not released to the customers yet.

Summary:

We have introduced a new UI feature that simplifies the uninstallation process of the Armor Agent on virtual machines (VMs). Users can now initiate the uninstallation directly from the VM management interface with just a few clicks, offering greater control and efficiency.

Details:

This update introduces an “Uninstall Armor Agent” button in the VM management UI. Users can now seamlessly remove the Armor Agent without needing to use CLI or external tools. The new feature is designed to improve the user experience by aligning with the goal of providing user-friendly, visible, and intuitive solutions.

Key Features:

  1. Uninstall Button in UI:

  • A new button labeled “Uninstall Armor Agent” has been added to the VM management interface.

  • Clicking the button triggers the uninstallation of the Armor Agent by calling the agent/uninstall API.

  1. Confirmation Prompt:

  • Upon clicking the uninstall button, a confirmation popup will appear with the message:

    • Warning: This action will remove the Armor Agent from your device. Please confirm you wish to remove the Agent.

  • If sub-agents are still running on the VM, an additional warning will be shown:

    • There are sub-agents still running on this VM, proceeding will force uninstall the agents. Do you wish to proceed?

  1. Options to Proceed:

  • Users can choose between “Yes” and “No” in the confirmation popup to proceed or cancel the uninstallation process.

  1. Additional Removal Option:

  • An option to remove the Armor Agent is also included in the hamburger menu on the infrastructure page for easier access.

Business Impact:

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| Trend Sub-agent Status Display Fix

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