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We are excited to introduce a new feature that allows Armor customers to send logs for specific Windows Event IDs to their allowed events. This enhancement empowers users to create detailed reports based on these Event IDs, enhancing operational oversight and ensuring compliance with organizational requirements.
| Automatic Kernel Compatibility Listing for Trend Sub-Agent
Overview:
We are pleased to announce a significant enhancement to the Armor Knowledge Base (KB), designed to simplify the process of identifying compatible kernels for the Trend sub-agent across different operating systems. This update provides Armor customers and users with easy access to up-to-date compatibility information, ensuring successful installation and optimal performance of the Armor Agent for Servers.
Key Enhancements:
Automated Kernel Compatibility Listing: The Armor Knowledge Base now automatically lists the available kernels for the Trend sub-agent per compatible Operating System (OS), helping users quickly identify the supported kernels for each OS version.
This update includes detailed information for both ARM64 and x64 architectures, making it easier to determine compatibility with your infrastructure.
Enhanced ARM64 Support Information: The compatibility table in the KB has been updated to clearly specify ARM64 support under operating systems such as Amazon Linux 2 and Amazon Linux 2023.
Users can now easily see which kernels are supported for ARM64, helping them make informed decisions about their infrastructure and reducing potential installation issues.
Comprehensive Kernel Support Details: The KB now lists the minimal kernel version support required for each OS, such as
6.1.84-99.169.amzn2023for Amazon Linux 2023.Additional requirements, such as the need to install ‘cronie’ for Amazon Linux 2023, are also noted to ensure smooth installation and operation of the Armor Agent.
Regular Updates to Compatibility Information: A new process has been implemented to ensure that the compatibility table in the KB is regularly updated (at least bi-weekly) with the latest supported kernels and OS versions.
How to Access:
You can view the updated compatibility information by visiting the Armor Knowledge Base. The table now includes detailed kernel support for both ARM64 and x64 architectures, along with any additional requirements for installation.
| Enhanced Health Status Messaging for Trend in AMP
Overview: We have made important updates to the health status messaging for Trend within AMP. These updates are designed to provide clearer and more accurate information regarding the health status of your machines, specifically concerning the File Integrity Monitoring (FIM) and Intrusion Detection System (IDS) sub-agents.
Accurate Health Status Descriptions: The health status message for Trend has been updated to accurately reflect the status of the FIM and IDS sub-agents. Customers will now see the following messages:
FIM: “The FIM sub-agent is not compatible with the Kernel or Operating System installed.”
IDS: “The IDS sub-agent is not compatible with the Kernel or Operating System installed.”
These messages replace the previous, less informative message, “Matching module plug-in not found,” ensuring that users have a clear understanding of the machine’s health status and any potential compatibility issues.
Improved Clarity for Users: These updated messages are designed to provide clear guidance to users, helping them understand the exact status of their system’s health and any necessary actions to address potential issues.
Documented Changes: All changes made to the health status messaging have been thoroughly documented to ensure transparency and provide relevant stakeholders with the information needed to support customers.
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| Improved Error Messaging for Trend Agent Installation Failures
We have addressed an issue that was causing unclear or incorrect Health Status messages in AMP following a failed installation of the Trend agent. This update improves the accuracy of error reporting and ensures that users are properly notified when a Trend agent installation fails.
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If you encounter any issues or need further assistance, please refer to our support documentation or contact Armor Support.
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| Enhanced Error Messaging for Qualys Agent Installation Failures
Overview: This update addresses an issue related to the Qualys agent’s installation process, specifically focusing on the accuracy of Health Status messages in AMP after a failed installation attempt. The update ensures that customers receive clear, actionable error messages and notifications when the Qualys agent fails to install.
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Health Status Miscommunication: Previously, after a failed Qualys agent installation, the Health Status message in AMP incorrectly reflected that the customer had opted out of the service. This has been corrected to display the accurate failure message.
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| Enhanced Health Status Messaging for Trend in AMP
Overview: We have made important updates to the health status messaging for Trend within AMP. These updates are designed to provide clearer and more accurate information regarding the health status of your machines, specifically concerning the File Integrity Monitoring (FIM) and Intrusion Detection System (IDS) sub-agents.
Accurate Health Status Descriptions: The health status message for Trend has been updated to accurately reflect the status of the FIM and IDS sub-agents. Customers will now see the following messages:
FIM: “The FIM sub-agent is not compatible with the Kernel or Operating System installed.”
IDS: “The IDS sub-agent is not compatible with the Kernel or Operating System installed.”
These messages replace the previous, less informative message, “Matching module plug-in not found,” ensuring that users have a clear understanding of the machine’s health status and any potential compatibility issues.
Improved Clarity for Users: These updated messages are designed to provide clear guidance to users, helping them understand the exact status of their system’s health and any necessary actions to address potential issues.
Documented Changes: All changes made to the health status messaging have been thoroughly documented to ensure transparency and provide relevant stakeholders with the information needed to support customers.