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You can use this document to add a new collocation colocation device with Armor. |
Add a New
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Colocation Device
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In the Armor Management Portal (AMP), open a support ticket and request to receive the New
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Colocation Request form.
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In order to receive the correct form, in the ticket, indicate your data center.
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To learn how to send a support ticket,
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see Armor Support
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Attach the completed form to the ticket.
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Armor will respond with relevant details. In your response, add the following information:
Approval for quote charges
LOA for new circuit
You must list Armor Defense as the data center contact.
Tracking numbers for all equipment
Return shipping information (in case a box needs to be returned to customers). Armor does not store shipping equipment.
Armor will update the ticket once all the equipment has been installed.
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Armor will schedule a call to test and troubleshoot the connectivity.
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Armor will schedule another call to ensure the work is complete.
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