Armor Anywhere | Armor Agent for Servers
Custom Windows Event ID Logging
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Customers can now specify any Windows Event IDs and send the logs directly to Armor for inclusion in paid logging engagements.
We are excited to introduce a new feature that allows Armor customers to send logs for specific Windows Event IDs to their allowed events. This enhancement empowers users to create detailed reports based on these Event IDs, enhancing operational oversight and ensuring compliance with organizational requirements.
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Improved Error Messaging for Trend Agent Installation Failures
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We have addressed an issue that was causing unclear or incorrect Health Status messages in AMP following a failed installation of the Trend agent. This update improves the accuracy of error reporting and ensures that users are properly notified when a Trend agent installation fails.
Key Improvements:
Accurate Error Messaging: After a failed installation of the Trend agent, the Health Status message in AMP will now correctly display: “Trend has failed to complete installation.”
This message provides clear information about the installation failure, allowing users to take appropriate action.
Unhealthy Notification: If the Trend agent fails to install, AMP will now trigger an agent unhealthy notification, alerting users to the issue so it can be promptly addressed.
Enhanced User Guidance:
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Health Status Miscommunication: •Previously, after a failed Trend agent installation, the Health Status message in AMP incorrectly displayed a generic error message. This has been corrected to reflect the specific issue with the installation.Data Integrity on Installation Failure: A bug that caused a record to be created even when a Trend installation failed has been fixed. This record will now only be created if the installation succeeds, ensuring accurate data integrity.
Steps to Verify:
Uninstall the Trend agent on a server.
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If you encounter any issues or need further assistance, please refer to our support documentation or contact Armor Support.
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Enhanced Error Messaging for Qualys Agent Installation Failures
Overview: This update addresses an issue related to the Qualys agent’s installation process, specifically focusing on the accuracy of Health Status messages in AMP after a failed installation attempt. The update ensures that customers receive clear, actionable error messages and notifications when the Qualys agent fails to install.
Key Improvements:
Accurate Installation Failure Messaging: After a failed installation of the Qualys agent, the Health Status message in AMP will now correctly display: “Qualys has failed to complete installation.”
This message replaces the previous, incorrect status of “Disabled - The customer opted out of this service,” providing clarity and enabling customers to take corrective action.
Unhealthy Notification Trigger: AMP will now automatically send an unhealthy notification when the Qualys agent fails to install, alerting users to the issue promptly.
Guided User Assistance: A tool tip has been added to the Schedule Task page within AMP, providing users with direct access to additional resources.
The tool tip includes a message guiding users to Armor KB for further information and troubleshooting steps related to vulnerability scanning and agent installation.
Resolved Issues:
Health Status Miscommunication: Previously, after a failed Qualys agent installation, the Health Status message in AMP incorrectly reflected that the customer had opted out of the service. This has been corrected to display the accurate failure message.