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Note

To fully use this screen, you must add the following permissions to your account:

  • View Invoices
  • Read Payment Information
  • Update Payment Information

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Note

This section only applies to Armor's private cloud users.


For Armor's private cloud, invoices are organized by workload, tier, and location of the virtual machine.

  • Workload displays the workload associated with the virtual machine.
  • Tier displays the tier associated with the workload.
  • Location displays the physical location of the invoice items.


This section of the invoice lists the charges for:

  • Virtual machines
  • Virtual machine storage
  • IP addresses
  • Log Management
  • Intelligent Security and Support
  • Remote Desktop Services
ColumnDescription
Category

This column displays the product category associated with the invoice line item.

Product Name / Description

This column displays the product name and description of the invoice line item.

For virtual machines, the hyperlinked virtual machine friendly name and virtual machine ID will also display.

Note

For Armor Anywhere users, you can export usage details for your virtual machines. To learn more, see Export usage data.


Service PeriodThis column displays the billing period associated with the invoice line item.
RateThis column displays the rate of the invoice line item.
QtyThis column displays the quantity of the invoice line item.

Item Total

This column displays the total amount being billed for the invoice line item.


Note

The total cost for each individual virtual machine will be reflected in Total Cost Per Virtual Machine/Appliance.

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ColumnDescription
Category

This column displays the category associated with the credit or discount.

In many cases, a generic description of Account Discount will appear.

Note

To view where a specific discount or credit has been applied, download the CSV file for the invoice. Credits and discounts are listed directly under the corresponding product.

To learn more, see Export an invoice.


Product Name / Description

This column displays the description of the credit or discount.

In many cases, a generic description of Account Discount will appear.

Note

To view where a specific discount or credit has been applied, download the CSV file for the invoice. Credits and discounts are listed directly under the corresponding product.

To learn more, see Export an invoice.


Service PeriodThis column displays the billing period associated with the credit or discount.
QtyThis column displays the quantity associated with the credit or discount.

Item Total

This column displays the amount of the credit or discount.


Note

If a credit or discount has been applied directly to a virtual machine, then the details will be grouped in the Workload / Tier section for that particular virtual machine.

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  1. In the Armor Management Portal, in the left-side navigation, click Account.
  2. Click Invoices + Payments.
  3. (Optional) Use the filter function to customize the data displayed.
  4. Below the table, click CSV.
    1. You have the option to export all the data (All) or only the data that appears on the current screen (Current Set).


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exportprintinvoice
exportprintinvoice
Export a Detailed Invoice

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  1. In the Armor Management Portal, in the left-side navigation, click Account.
  2. Click Invoices + Payments.
  3. (Optional) Use the filter function to customize the data displayed.
  4. Locate and select the desired invoice.
  5. At the bottom of the screen, click CSV or PDF.


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Assign a user as the primary billing contact
Assign a user as the primary billing contact
Assigning An User as the Primary Billing Contact

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You can configure a user to become the primary billing contact for an account. This user will receive billing notifications. Additionally, this user will be listed in the Bill to field in an invoice.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Users.
  3. Locate and hover over the desired user.
  4. Click the vertical ellipses.
  5. Select Set as Primary Billing Contact.
  6. Click OK.
Info

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Troubleshooting
Troubleshooting
Troubleshooting

If you do not see any invoices in the Invoices + Payments screen, consider that:

  • An invoice has not been created for your account.
    • Armor is responsible for adding invoices into your AMP account.
  • You do not have permissions to view invoices.
    • You must have the View Invoices permission enabled to view invoices. Contact your account administrator to enable this permission. To learn how to update your permissions, see Roles and Permissions.

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NameAlternate names
Log Management
  • LogRetention13mo
  • Compliance Professional
  • Data & Log Management
Log Management 30-day Retention
  • LogRetention30day
  • Log Management Essentials
  • Data & Log Management
Intelligent Security Model and Support
  • Intelligent Security Model
  • ISM
  • Core ISM

When you order a virtual machine, you are also ordering Intelligence Security Model (ISM) for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:

TierNumber of virtual machines
11 - 10
211 - 25
326 - 100
4101- 250
5251 - 500
6500 +


Navis PCI Vulnerability Scans
  • Coalfire Vulnerability Scanning
Persistent Encryption Expert Agent
  • Persistent Data Encryption Agent
Virtual Load Balancer
  • Load Balancer (Brocade)

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Armor recommends that you sign up for billing notifications to receive an update when:

  • An invoice has posted.
  • An invoice is past due (2, 10, 15, 25, and 30 days).
  • A payment method will soon expire (1, 15, and 30 days).

  1. In the Armor Management Portal (AMP), in the top, right corner, click the vertical ellipses.
  2. Click Settings.
  3. Click Notification Preferences.
  4. Next to Billing, use the slider to make your desired changes.
    • Select Alert to receive notifications in the top bar in the Armor Management Portal (AMP).
    • Select Email to receive notifications through email.
    • You can select both notification options.
  5. Click Update Notification Preference to save your changes.
Note

To fully use this screen, you must add the following permissions to your account:

  • View Invoices
  • Read Payment Information
  • Update Payment Information

...