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To fully use this screen, you must add the following permissions to your account:
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Understanding Your Invoice
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You can view current and previous invoices, including paid and unpaid invoices.
In the Armor Management Portal (AMP), in the left-side navigation, click Account.
Click Invoices + Payments.
Locate and select the desired invoice.
In the Invoice details screen, you can review the details for your invoice.
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The invoice header appears at the top of the invoice and displays general information related to the invoice.
Column | Description | ||
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Invoice # | This column displays the system generated number that is associated with the invoice.
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Invoice Date | This column displays the date that the invoice was generated. | ||
Service Dates | This column displays the service start date and end date for the billing period associated with this invoice. | ||
Bill To | This column displays the following information:
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Sold To | This column displays the following information:
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Legend | The legend provides a color-coded reference for Armor product categories. Armor's private cloud
Armor Anywhere
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Invoice Details
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This section only applies to Armor's private cloud users. |
For Armor's private cloud, invoices are organized by workload, tier, and location of the virtual machine.
Workload displays the workload associated with the virtual machine.
Tier displays the tier associated with the workload.
Location displays the physical location of the invoice items.
This section of the invoice lists the charges for:
Virtual machines
Virtual machine storage
IP addresses
Log Management
Intelligent Security and Support
Remote Desktop Services
Column | Description | ||
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Category | This column displays the product category associated with the invoice line item. | ||
Product Name / Description | This column displays the product name and description of the invoice line item. For virtual machines, the hyperlinked virtual machine friendly name and virtual machine ID will also display.
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Service Period | This column displays the billing period associated with the invoice line item. | ||
Rate | This column displays the rate of the invoice line item. | ||
Qty | This column displays the quantity of the invoice line item. | ||
Item Total | This column displays the total amount being billed for the invoice line item. |
| Note |
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The total cost for each individual virtual machine will be reflected in Total Cost Per Virtual Machine/Appliance. |
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The invoice footer appears at the bottom of the invoice and displays general information related to the invoice.
Field | Description |
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Remit To | This column displays Armor's address where payments should be sent. |
Invoice Sub Total | The total of all items reflected on the invoice. This total does not include any credits or discounts. |
Credits + Discounts | The total amount of credits and discounts reflected on the invoice (if applicable). |
Invoice Total | The sum of all invoice line items, credits, and discounts. |
Credits + Discounts
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If a credit or discount has been applied to the full invoice, then the related details will display in the Credits + Discounts section. |
Column | Description | ||
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Category | This column displays the category associated with the credit or discount. In many cases, a generic description of Account Discount will appear.
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Product Name / Description | This column displays the description of the credit or discount. In many cases, a generic description of Account Discount will appear.
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Service Period | This column displays the billing period associated with the credit or discount. | ||
Qty | This column displays the quantity associated with the credit or discount. | ||
Item Total | This column displays the amount of the credit or discount. |
| Note |
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If a credit or discount has been applied directly to a virtual machine, then the details will be grouped in the Workload / Tier section for that particular virtual machine. |
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You can export summarized data for all of your invoices, both paid and unpaid.
In the Armor Management Portal, in the left-side navigation, click Account.
Click Invoices + Payments.
(Optional) Use the filter function to customize the data displayed.
Below the table, click CSV.
You have the option to export all the data (All) or only the data that appears on the current screen (Current Set).
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You can export the data for paid and unpaid invoices.
In the Armor Management Portal, in the left-side navigation, click Account.
Click Invoices + Payments.
(Optional) Use the filter function to customize the data displayed.
Locate and select the desired invoice.
At the bottom of the screen, click CSV or PDF.
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You can configure a user to become the primary billing contact for an account. This user will receive billing notifications. Additionally, this user will be listed in the Bill to field in an invoice.
In the Armor Management Portal (AMP), in the left-side navigation, click Account.
Click Users.
Locate and hover over the desired user.
Click the vertical ellipses.
Select Set as Primary Billing Contact.
Click OK.
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If you do not see any invoices in the Invoices + Payments screen, consider that:
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Marketplace Listings
If you do not recognize a product listed in your invoice, consider that the invoice may display a different name for the product.
Review the following table to understand the different terms associated with a particular add-on product or feature.
Name | Alternate names | ||||||||||||||
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Log Management |
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Log Management 30-day Retention |
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Intelligent Security Model and Support |
When you order a virtual machine, you are also ordering Intelligence Security Model (ISM) for the virtual machine. Prices for ISM will vary based on the number of virtual machines you have ordered. IMS pricing is based on the following tiered structure:
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Navis PCI Vulnerability Scans |
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Persistent Encryption Expert Agent |
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Virtual Load Balancer |
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Generation 3 InvoicesIf you are an upgraded user and you want to view a Generation 3 invoice, then you can send a support ticket in the Armor Management Portal (AMP) and request to view a Generation 3 invoice.
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Armor recommends that you sign up for billing notifications to receive an update when:
An invoice has posted.
An invoice is past due (2, 10, 15, 25, and 30 days).
A payment method will soon expire (1, 15, and 30 days).
In the Armor Management Portal (AMP), in the top, right corner, click the vertical ellipses.
Click Settings.
Click Notification Preferences.
Next to Billing, use the slider to make your desired changes.
Select Alert to receive notifications in the top bar in the Armor Management Portal (AMP).
Select Email to receive notifications through email.
You can select both notification options.
Click Update Notification Preference to save your changes.
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To fully use this screen, you must add the following permissions to your account:
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