Overview
In the Response screen, the Response score includes information about the response time between you and Armor for Security Incidents.
...
Score | Description | Health Status |
---|---|---|
10 | You or Armor has responded to a SecurityIncident in 2 days or less. If you do not have any tickets opened, then you will receive a score of 10. | Good |
9 | You or Armor has responded to a SecurityIncident in 2 days or more. | Good |
8 | You or Armor has responded to a SecurityIncident in 3 days or more. | Good |
7 | You or Armor has responded to a SecurityIncident in 4 days or more. | Fair |
6 | You or Armor has responded to a SecurityIncident in 5 days or more. | Fair |
5 | You or Armor has responded to a SecurityIncident in 6 days or more. | Fair |
4 | You or Armor has responded to a SecurityIncident in 7 days or more. | Fair |
3 | You or Armor has responded to a SecurityIncident in 14 days or more. | Poor |
2 | You or Armor has responded to a SecurityIncident in 30 days or more. | Poor |
1 | You or Armor has responded to a SecurityIncident in 45 days or more. | Poor |
...