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Overview

In the Response screen, the Response score includes information about the response time between you and Armor for Security Incidents.

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Score

Description

Health Status

10

You or Armor has responded to a SecurityIncident in 2 days or less.

If you do not have any tickets opened, then you will receive a score of 10.

Good
9You or Armor has responded to a SecurityIncident in 2 days or more.Good
8You or Armor has responded to a SecurityIncident in 3 days or more.Good
7You or Armor has responded to a SecurityIncident in 4 days or more.Fair
6You or Armor has responded to a SecurityIncident in 5 days or more.Fair
5You or Armor has responded to a SecurityIncident in 6 days or more.Fair
4You or Armor has responded to a SecurityIncident in 7 days or more.Fair
3You or Armor has responded to a SecurityIncident in 14 days or more.Poor
2You or Armor has responded to a SecurityIncident in 30 days or more.Poor
1

You or Armor has responded to a SecurityIncident in 45 days or more.

Poor

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