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To fully use this screen, you must add the following permissions to your account:
- View Invoices
- Read Payment Information
- Update Payment Information
Understanding Your Invoice
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You can view current and previous invoices, including paid and unpaid invoices.
- In the Armor Management Portal (AMP), in the left-side navigation, click Account.
- Click Invoices + Payments.
- Locate and select the desired invoice.
- In the Invoice details screen, you can review the details for your invoice.
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The invoice header appears at the top of the invoice and displays general information related to the invoice.
Column | Description | ||
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Invoice # | This column displays the system generated number that is associated with the invoice.
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Invoice Date | This column displays the date that the invoice was generated. | ||
Service Dates | This column displays the service start date and end date for the billing period associated with this invoice. | ||
Bill To | This column displays the following information:
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Sold To | This column displays the following information:
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Legend | The legend provides a color-coded reference for Armor product categories. Armor's private cloud
Armor Anywhere
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Invoice Details
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This section only applies to Armor's private cloud users. |
For Armor's private cloud, invoices are organized by workload, tier, and location of the virtual machine.
- Workload displays the workload associated with the virtual machine.
- Tier displays the tier associated with the workload.
- Location displays the physical location of the invoice items.
This section of the invoice lists the charges for:
- Virtual machines
- Virtual machine storage
- IP addresses
- Log Management
- Intelligent Security and Support
- Remote Desktop Services
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Category | This column displays the product category associated with the invoice line item. | ||
Product Name / Description | This column displays the product name and description of the invoice line item. For virtual machines, the hyperlinked virtual machine friendly name and virtual machine ID will also display.
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Service Period | This column displays the billing period associated with the invoice line item. | ||
Rate | This column displays the rate of the invoice line item. | ||
Qty | This column displays the quantity of the invoice line item. | ||
Item Total | This column displays the total amount being billed for the invoice line item. |
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The total cost for each individual virtual machine will be reflected in Total Cost Per Virtual Machine/Appliance. |
Invoice Footer
The invoice footer appears at the bottom of the invoice and displays general information related to the invoice.
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Remit To | This column displays Armor's address where payments should be sent. |
Invoice Sub Total | The total of all items reflected on the invoice. This total does not include any credits or discounts. |
Credits + Discounts | The total amount of credits and discounts reflected on the invoice (if applicable). |
Invoice Total | The sum of all invoice line items, credits, and discounts. |
Credits + Discounts
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If a credit or discount has been applied to the full invoice, then the related details will display in the Credits + Discounts section. |
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Category | This column displays the category associated with the credit or discount. In many cases, a generic description of Account Discount will appear.
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Product Name / Description | This column displays the description of the credit or discount. In many cases, a generic description of Account Discount will appear.
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Service Period | This column displays the billing period associated with the credit or discount. | ||
Qty | This column displays the quantity associated with the credit or discount. | ||
Item Total | This column displays the amount of the credit or discount. |
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If a credit or discount has been applied directly to a virtual machine, then the details will be grouped in the Workload / Tier section for that particular virtual machine. |
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Invoice Summary
You can export summarized data for all of your invoices, both paid and unpaid.
- In the Armor Management Portal, in the left-side navigation, click Account.
- Click Invoices + Payments.
- (Optional) Use the filter function to customize the data displayed.
- Below the table, click CSV.
- You have the option to export all the data (All) or only the data that appears on the current screen (Current Set).
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You can export the data for paid and unpaid invoices.
- In the Armor Management Portal, in the left-side navigation, click Account.
- Click Invoices + Payments.
- (Optional) Use the filter function to customize the data displayed.
- Locate and select the desired invoice.
- At the bottom of the screen, click CSV or PDF.
Anchor Assign a user as the primary billing contact Assign a user as the primary billing contact
Assigning An User as the Primary Billing Contact
Assign a user as the primary billing contact | |
Assign a user as the primary billing contact |
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You can configure a user to become the primary billing contact for an account. This user will receive billing notifications. Additionally, this user will be listed in the Bill to field in an invoice.
- In the Armor Management Portal (AMP), in the left-side navigation, click Account.
- Click Users.
- Locate and hover over the desired user.
- Click the vertical ellipses.
- Select Set as Primary Billing Contact.
- Click OK.
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If you do not see any invoices in the Invoices + Payments screen, consider that:
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Marketplace ListingsIf you do not recognize a product listed in your invoice, consider that the invoice may display a different name for the product. Review the following table to understand the different terms associated with a particular add-on product or feature.
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Generation 3 InvoicesIf you are an upgraded user and you want to view a Generation 3 invoice, then you can send a support ticket in the Armor Management Portal (AMP) and request to view a Generation 3 invoice.
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Armor recommends that you sign up for billing notifications to receive an update when:
- An invoice has posted.
- An invoice is past due (2, 10, 15, 25, and 30 days).
- A payment method will soon expire (1, 15, and 30 days).
- In the Armor Management Portal (AMP), in the top, right corner, click the vertical ellipses.
- Click Settings.
- Click Notification Preferences.
- Next to Billing, use the slider to make your desired changes.
- Select Alert to receive notifications in the top bar in the Armor Management Portal (AMP).
- Select Email to receive notifications through email.
- You can select both notification options.
- Click Update Notification Preference to save your changes.
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To fully use this screen, you must add the following permissions to your account:
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