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Topics Discussed

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Note

This topic only applies to Armor Partners.

Note

To fully use this screen, you must add the following permissions to your account:

  • View Sub-Accounts
  • Write Mass-Invite


Armor's partner program is designed to enable partners to drive new business opportunities.

Within the Armor Management Portal (AMP), partners have the ability to manage their customer "child" accounts. Partners can also export account data for one or more child accounts.

Info

Contact your Armor Partner representative to request access to this feature in AMP.


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Access the Sub-Account Screen
Access the Sub-Account Screen
Access the Sub-Account Screen

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Sub-Accounts.
    1. Search by Name.

    2. Filter by Status.

ColumnDescription
NameThis column displays the name of the child account.
Account IDThis column displays the account number associated with the child account.
StatusThis column displays the current status of the child account.
Deployed AgentsThis column displays the total number of active Armor agents for a particular child account.


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Create a New Sub-Account
Create a New Sub-Account
Create a New Sub-Account

As an Armor partner, you can create a new sub-account for your child account(s).

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Sub-Accounts.
  3. Click the plus ( + ) icon.
    1. If you do not have any sub-accounts already created, then click Create a New Sub-Account.
  4. Under Company Information, enter the required information for the child account:
    1. Company Name
    2. Address Line 1
    3. (Optional)Address Line 2
    4. City
    5. State
    6. Postal Code
    7. Country
    8. Company Phone Number
    9. Website

  5. Under Administrator Account, enter the required information for the initial user on the child account:

    Note

    Armor recommends that the initial account administrator be a user from the parent partner's organization, not a user within the child sub-account's organization.

    If the email address of an existing partner user is entered for the initial account administrator, that partner user will be invited as the initial account administrator user on the new sub-account.

    If the email address does not already exist in AMP, that user will be invited to first complete steps for a new user invitation. For more information on completing a new user invitation, see User Accounts.

    1. First Name
    2. Last Name
    3. Email
    4. (Optional)Title
  6. Complete the required fields in theOther Detailssection:
    1. Select theCurrency (USD or GBP).
    2. Select theChannel.
    3. TheProduct Linedefaults to Armor Anywhere, and cannot be edited.
    4. (Optional) Specify the appropriateLocation.
  7. ClickCreate Account.

    • An account invitation email will be sent to the email address of the user who was designated as the account administrator.

      • After 96 hours, the user set-up link in the email will expire.

    • The newly added child account will display in the account list on the Sub-Accounts screen.

Note

The child account will automatically be added to your Armor billing account.


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Invite Users
Invite Users
Invite Users

On the Sub-Accounts screen, you can use the mass-invitation feature to grant multiple users within your parent organization access to a specific sub-account.

When inviting a user to a sub-account, the user will not receive an email invitation, as the system will auto-accept the invitation on behalf of the user. Additionally, if a user is already a user on the sub-account, then they will not be re-invited.

Note

In order to use this feature, you must first configure one or more roles on the sub-account that you are inviting users to.

To learn about roles and permission, see Roles and Permissions.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Sub-Accounts.
  3. Locate and hover over the desired sub-account.
  4. Click the vertical ellipses.
  5. SelectInvite Users.
  6. In the Parent Role section, select an existing parent role.
    • All active users within the selected role will display.
  7. InSub-Account Role, select the role that you would like to assign the users to on the sub-account.
  8. Mark the box to confirm your selection.
  9. ClickInvite Users.
    • A message will display, indicating the number of users that have been invited to the sub-account.
    • The newly invited users will display on the sub-account's Users screen, and will be added to the specified role on the sub-account.
    • The user invitation will be tracked on the sub-account'sActivityscreen.



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Review Sub-Account Activity
Review Sub-Account Activity
Review Sub-Account Activity

On the Activityscreen, you can view sub-accounts added to your account. This screen retains and displays information for a 13-month period.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Account.
  2. Click Activity.

  3. Review the columns.

ColumnDescription
UserThis column displays the name of the user who performed the action.
Type

This column displays the section of AMP that has been affected:

  • Security
  • Marketplace
  • Infrastructure
  • Support
  • Account
DateThis column displays the date and time when the action took place.
Activity

This column displays a brief description of the action.

Note

You can click the arrow to view detailed activity information.

  • Account Type - The type of account that was added.
  • Parent Account Name - The parent partner of the child account.
  • URL - The specific AMP URL where the action took place.
  • User - The name of the user who performed the action.



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Export Sub-Account Data
Export Sub-Account Data
Export Sub-Account Data

On the Sub-Account screen, you can export data for your child accounts.

  1. In the Armor Management Portal (AMP), in the left-side navigation, click Security.

  2. Click Sub-Accounts.

  3. (Optional) Use the filter function to customize the data displayed.

  4. Below the table, click CSV.

    • You have the option to export all of the data (All), or only the data that appears on the current screen (Current Set).



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